changed M.
Posted
Disappointing Service
Ordered a cable, no info for 11 days. When I called, I was informed the item was on back order and to expect another 7-10 day wait. Cancelled order. Will never conduct business with this business again.

Excellent
18,572 reviews
FactoryOutletStore is an independent retailer of consumer and business products, featuring top brands in GPS, Marine, Fitness, Outdoor, Phones, Headsets, Personal Care, Mattresses and many more product categories.We carry over 50 quality brands such as Garmin, Minn Kota, Humminbird, Lowrance, Norelco, Sonicare, AT&T, Panasonic, Jabra, Plantronics, Polycom, BlueParrott, Motorola, Midland, PetSafe and more.Read Factory Outlet Store reviews to learn more about our: Wide selection of great brands and products 24/7 customer support Free shipping on most orders Package deals and bulk discounts Discontinued and hard to find productsGreat products, great brandsHOMEPAGESHOP BY BRANDSHOP BY CATEGORYVisit FactoryOutletStore.com
FactoryOutletStore.com Reviews | Factory Outlet Store (factoryoutletstore.com) has 18,572 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
18,572 approved reviews, newest moderated first
changed M.
Posted
Ordered a cable, no info for 11 days. When I called, I was informed the item was on back order and to expect another 7-10 day wait. Cancelled order. Will never conduct business with this business again.
Wayne M.
Posted
Great site, easy to use and fully functional.
Sean B.
Posted
Easy to navigate and very thourgh descriptions
Terri A.
Posted
Customer service sucks! Spent over 300.00 on products that no one can tell me when will receive said order number not good, received it from factory outlet them selves 4th time on phone on hold without any one picking up after supposedly transferred. I'm reporting this to pay pal as fraud and reporting them to BBB as well. Total crap.
Response from FactoryOutletStore.com Reviews | Factory Outlet Store· May 18, 2020
Hi Terri, We truly regret to hear your experience didn't turn out as expected. I've already begun a full review of your order and will be contacting you very shortly to get a resolution. We have canceled your order, issued a full refund to your PayPal account, and sent a copy of the receipt on your email. Our goal is to ensure all of our customers are completely satisfied. Factory Outlet Store
RUTH O.
Posted
Love these two ways
Terence B.
Posted
Following my review on Trust Pilot, FactoryOutletStore got in touch to say they wanted to put things right and that, according to Sean, if I returned the watch they would refund within 2 days of receiving and the money would be with me in "2-5 business days". The item was returned and received by them. I tracked the item back. However, no refund has been received within the time frame they specified.. The company does not respond to my emails. They seem intent on adding insult to injury. I can only repeat my previous warning to tread very carefully if you get involved with this company.
Response from FactoryOutletStore.com Reviews | Factory Outlet Store· May 14, 2020
Hi Terence, We truly regret to hear your experience didn't turn out as expected. I've already begun a full review of your order and will be contacting you very shortly to get a resolution. We have issued a refund to your account and sent a copy of the receipt to your email. Our goal is to ensure all of our customers are completely satisfied, therefore, please feel free to reach us at any time from Monday to Saturday. Regards Factory Outley Store
ROLLAND O.
Posted
fine for #7 shaver
Steven B.
Posted
web site sucks