Fashionable CanesReviews of fashionablecanes.com

The representative was professional and timely addressing my issue.

I had some questions about an order I wanted to make, and I sent an email and got a quick personal response. I still had another questions, and got another quick, personal answer. That's what customer service should be about! I've order my cane and am looking forward to its delivery.

I had been struggling for a while to replace the ferrule of my new cane. I reached out and they were quick, kind, and helpful. Some of the best customer service I've received.

I have ordered three canes from Fashionable and one had a problem. First thing they said was let me check the warranty and do you have a picture of the damaged one. Immediately sent them a picture and minutes later they were sending me a new one. NOW THATS SERVICE!!!

After talking to him , I recd an email too !

Prompt response to my question, with the information that I needed. Thank you.

Fine quality products, great selection and reasonable pricing. Easy ordering, quick delivery, very responsive courteous customer service.

I initially called FC because I am a 1st time cane user & ordered the wooden handled Bahama Leaf. I love the feel of the wooden handle vs a harder molded handle. My daughter-in-law insisted the handle was 'plastic' so I came home and called FC. James answered. We spoke for a while. (James gets an A++++ for listening. I worked in geriatrics for decades & can tell when I'm being ignored.) He had me laughing when he used an electrical saw to cut into the handle of a defective cane, immediately emailing 2 close-up photos so I could see the wood grain. I laughed so hard I couldn't breathe, lol. I then sent the photo to my daughter-in-law who also got a chuckle. I don't like being treated as if my age (68) equates with diminishing brain cells, which happens more often than not. James did not treat me like I was stupid, which I appreciated. He also explained how the wooden handle was finished to created the smooth feel. Note: I actually purchased more than one cane because I have poor balance. So, I decided why not more than one cane and have some fun? So I am. ;-D