FatCowReviews of fatcow.com

Have been with FatCow since 2009 or earlier. I've always been somewhat frustrated with them, but now it's beyond. Network Solutions is an absolute JOKE. I hope that transferring my domain isn't as brutal as I think it will be with these clowns. Brutal.

I would give these con artists a minus 10 if i could. Read these reviews, they are the scum of the earth. FATCOW (which is trying to hide behind a new name Ipage) kept taking money from my account even though I closed everything down. I had no domains. Did not host anything. They send stats every month and knew that I was no longer using their services. They said they are the friend of non technical people like me and were for 15 years. Then they showed their true colors by stealing from me behind my back HORRIBLE PEOPLE who hide behind policies that suit them and not you THEY DO NOT DESERVE YOUR CUSTOM AVOID THEM LIKE THE PLAGUE THERE ARE BETTER SERVICE PROVIDERS

FatCow was taken over by iPage and they have installed a monitoring application Cloudflare that conflicts with the function of many legitimate applications. Their support is incompetent, dismissive, and borderline abusive. I put yesterday as the date, but frankly the entire year has been an ordeal. I'm in the process of migrating to a new host, but with more than a decade of being hosted by FatCow, this is no small feat.

Unable to get access to work email. Server side error from FATCOW. Hugely overpriced. No support that you can talk to. Avoid.

I would like to give 0 stars! Very expensive and unhelpful when problems arise. I was a customer for 10 years and have now canceled my account!!!! The Fatcow system was hacked and spam was sent via my emails. Fatcow simply blocked my email account without warning. Our system was not hacked! We could no longer send emails!! NO help from Fatcow. It's all our fault!!! This is a business account with Fatcow! Support only asks for good reviews, but offers no solution!! NEVER again Fatcow!!! We lost a lot of money because of Fatcow!!

I would actually give 0 if I could, on more than one occasion now all of my saved very important emails have been deleted from their server. They blame me, avoid giving answers when I tell them I never removed any. Get combative and unhelpful, say they can restore only 14 days at a cost per account. After an hour on chat no resolution, no answers, years of important information lost with absolutely no explanation? I am so frustrated, I wanted to escalate but told no. Despite paying for security it’s not secure, if anyone is thinking of using this company please think again. I now have to raise a complaint which I’m sure will get me nowhere. Apparently it’s all my fault despite the fact that I have done nothing. Extremely disappointed and frustrated that so many essential messages have been deleted. Avoid

FatCow traps its users in multi-year, overpriced hosting plans and re-sold platform (Weebly) builder plans. Then, when you try to downgrade or cancel, they will tell you it is "impossible" and will hold your site hostage. It is unacceptable how they treat consumer.

On 5/10/25, I was charged $649.45 for their hosting package for two years. I was never contacted about an increase in cost. This was almost triple the cost of the previous two hosting packages that I had purchased, $200 in 2021 and $240 in 2023. When I saw the transaction on 5/28/25, I immediately contacted Fatcow. I asked for my service to be cancelled and to be given a refund. They refused, claiming that I needed to contact them within 15 days of the transaction. However, they have a 30 day refund policy. Stay away from this company. I've used their hosting service for over 10 years because it was cheap. It's not worth it. I've tried to remove my billing information from my account, but they don't have the tools to do that. I've had to report them to my bank and make sure they can't charge my account again. Also, their tools are the same since I started using their services in 2008. They haven't updated anything...