FentyBeautyReviews of fentybeauty.com

Ordered on the 26th of September-nothing, no sign of package . Customer service is complete silence & at this point they are to be considered money thieves.

Customer service does not exist, Avoid ordering from the website, there's no updates. Payment taken on 25th of September, website claims it takes 4 days to pack your order for shipping. Still waiting for confirmation. Messaged customer service 4 times now, they keep saying I should get a reply really soon. Last time I've messaged asking how to go about cancelling my order, just got sent a link to fenty/returns website and case closed. From what I'm seeing here they must be dealing with a lot of complaints atm. But still awaiting reply to the first one from 3days ago. Wish I just went to the shop, really not worth it.

I rlly like the product but after reordering in the sale 13 days ago it still hasn’t arrived!! I’ve also emailed customer service but no reply. Checked the global-e tracking - Why has it been in transit for a whole week?

Very poor communication. No tracking available, customer service simply does not reply to your email enquiries. I am still waiting after a week to know where my order is even though payment taken! Would not use website again after this - better to go into boots to buy in person. AVOID ordering from the website in UK as its TERRIBLE SERVICE!

En lisant les avis ci-dessous j'ai eu peur de m'être fait avoir. En fait la livraison est longue ( + de 15 jours ) mais le service client contacté par mail m'a donné les informations et j'ai bien reçu les fabuleux produits

Where is my order? Will you please reply? Ordered over 12 days ago and nothing. Won’t respond to emails! Ridiculous. Avoid

Amazing!! I love Eaze drop skin tint, lip gloss, bronzer, contour stick. All my Fenty products perform fantastically. Definitely, no 1 for brown girls.

Poor application of foundation and concealer, assistant clearly not interested in her job and did not offer any advice or helpful hints. The makeup was so poorly applied,it has given me a negative impression of the brand which is sad.