Fièra CosmeticsReviews of fieracosmetics.com

Response from Fièra Cosmetics· May 9, 2024

Hi Nancy, Thank you for taking the time to share your review! We were relieved to see that your emails regarding your recent order have been successfully responded to by our Customer Happiness Team. We sincerely apologize if your order confirmation and shipping confirmation emails did not reach you successfully, we can only imagine how frustrating that must have been! We're very happy to be assisting you with your concern via email and look forward to resolving this for you! Thank you, Katherine from Fièra Cosmetics

Response from Fièra Cosmetics· May 8, 2024

Hi Helene, Thank you so much for taking the time to share your review! Our Bakuchiol Firming Eye Cream is formulated to support healthy skin cell turnover to visibly reduce the signs of aging for smoother, firmer-looking skin. As with any other product, it may take a little bit of time for you to see the results. Most of our customers see visible improvement after 6-8 weeks of consistent use, but this varies depending on each individual! We’re happy to hear that you’re starting to see some results, however, if for any reason, you’re not fully satisfied, please don’t hesitate to reach out, [email protected]. It would be our pleasure to assist you! Thank you, Katherine from Fièra Cosmetics