Paige Marie S.
Posted
Great Customer Service! Cute Glasses!
Great customer service! Very kind and attentive. Fixed my issue by the end of the day. Thank you! The glasses I bought are exactly what I was looking for too!

Excellent
6,647 reviews
Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
6,647 approved reviews, newest moderated first
Paige Marie S.
Posted
Great customer service! Very kind and attentive. Fixed my issue by the end of the day. Thank you! The glasses I bought are exactly what I was looking for too!
Samaritan W.
Posted
Very helpful and responsive!
Allison
Posted
My glasses were horrible quality. Flimsy and my lenses pop out of my frames all the time and so easily. The middle bridge is already crooked and the lenses give a bad reflection. Super cheap.
Response from Firmoo· Oct 30, 2018
Dear Allison, We have the 3-month warranty(3 months of receiving) for all of our glasses, covering any possible defect in materials and workmanship. If there is any quality problem, feel free to contact us. Your exclusive CSR will help you and give you a satisfying solution. Please check the details of our return&exchange policy here: https://www.firmoo.com/help-p-73.shtml. Sincerely, Firmoo Customer Support Team
Shaina G.
Posted
Molly was such a fantastic help! Kind, understanding, and speedy!
velicita01
Posted
An incredible deal. Very grateful for your attention. I hope to continue collaborating with you
Evelyn C.
Posted
I love my glasses! Stylish and affordable.
Emmanuel C.
Posted
Very polite and helpful professional service.
Nancy L.
Posted
Super bon service, j'adore mes lunettes, elles sont parfaites et vraiment pas cher.