CT
Posted
9 weeks and counting and no parcel (CS not helpful at all too)
It's been 9 weeks and I still have yet to receive my parcel. The tracking website they gave looks dubious and when I tracked my package via the USPS website, the last update is "label created". I've tried their customer service and the only advice given by them is to check the tracking via that dubious website that expires periodically. The tracking on that dubious website is showing that my parcel has been flying around USA for 9 weeks. So bad. Not recommended. I just want a refund but they are just ignoring my request. Edit: I finally received the parcel on 3rd December 2020. Upong checking the tracking which miraculously is working now, My parcel started its tracking more than 1 month after I ordered. I was told by the customer service they sent it out the day after I ordered but obviously it was a lie.


