FMS HobbyReviews of fmshobby.com

It's a shame. I really like the plane. But was shipped some damaged or defective parts(more than likely defective, quality control is horrible everywhere), however it may be. Representative basically accused me of doing it myself. Will never do business with a company or person that blames the buyer of a brand new product that was literally unpacked & pictures taken as soon as noticed. Within in minutes. But since I went ahead & put the models together it was my fault. How bout fook off. The total in parts really wasn't even the issue it's the way I was treated. Was like $20 in parts. Even a 1 time courtesy woulda went a long way. Too many other companies that treat their customers way better!

I bought all stuff to install locking/unlocking diffs to my fcx10. Cable holders and 2 little plastic rings which sit on the axle shafts holding springs are missing

I never received my airplane. It was never delivered

Ich war bis vor kurzer Zeit sehr positiv eingestellt. FMS hat schnell und einfach nach Europa/Österreich/Graz geliefert. Dazwischen gab es mal ein Problem im onlineshop - in der Länderliste konnte Austria nicht ausgewählt werden. Der Kontakt mit dem Support brachte hier schnell Abhilfe -> nach kurzer Zeit war der Versand nach Austria wieder möglich. Bei der darauffolgenden Bestellung, wieder der gleiche "Fehler". Die Nachbarländer wie zB Slowenien oder Deutschland waren/sind normal auswählbar. Der erneute Kontakt mit dem Support brachte dieses Mal keine Abhilfe. "Angeblich" kann nach Austria nicht geliefert werden. Warum nicht, konnte mir nicht beantwortet werden. Schade, schade

Having written my review the other day, the second RC car I bought (at £500) has broken - 8 days in to owning it. The hub has cracked and wheel fallen off. No way of fixing it. I’ve emailed FMS 6 times with no response. Absolutely toilet quality for the price. This has only been used in a grass garden. This should not be happening g at this price. Do Not Buy !!!

I am a new entrant in rc hobby. Bought an FMS cessna 1500. Assembled basic and took it to an rc field for xp flyers to set up transmitter and controls. It seems right wing flap was DOA. Short video was created and sent to FMS and they acknowledged that servo was not functioning. Only offered a replacement servo sent in for for a new hobbyist to fix on his own on a brand new plane out if box. Not interested in replacement or at least a new wing replacement to prevent a new flyer from getting discouraged trying to rip open a wing and fix a new plane that should have been working out of the box and not addresing their poor QC issues. And at the end not even responding to whether they sent in a replacement servo when I inquired again.

Dear Customer Service! Honestly, I am starting to get completely frustrated with the administration. I have been waiting patiently for days, constantly inquiring, but I still do not receive any specific information or expected date. I understand that logistical problems may occur, but as a customer I have the right to expect to receive accurate and regular information in such a situation. Please, please write clearly when the package is expected to be re-shipped. If you still cannot tell me this, please let me know, because in this case I would like to cancel the purchase and request a refund of the purchase price. Thank you for your prompt response.

I recently obtained the t28 410mm nice plane handles fairly well. Unfortunately though, the gearbox wasn't properly put together in the factory and so failed on the t28's fourth flight. A not terrible problem, it was sort of expected as the plane was not terribly expensive, included with the box was a card for customer support, a 24 hour response guarantee, and as the 410mm gearbox is and has been completely sold out on their website for the past 3 and a bit months (i have been watching). I hoped that they could help me source one. I specified quite clearly that I would be happy to pay for the gearbox. All I asked was that they spent a few minutes of their time to help me find another supplier or similar part. The 24 hr promise was just lies, I sent multiple emails in case one fell through the cracks accidentally, and 3 months later still no reply, don't worry I check my spam regularly. There are plenty of low cost alternatives to FMS so my recommendation is just don't bother with fms quality control is bad, but the customer service is unacceptable, you can probably guess that I won't be buying from them again. Sadly.