FMS HobbyReviews of fmshobby.com

Me encantan sus crawlers por el detalle y sus calidades, es el segundo que compro, pero del servicio postventa mejor olvidate, me he puesto en contacto con ellos para una duda sobre electronica del k5 blazer fcx10, y un mensaje automatico me ha dicho que responderian entre 24-48 horas, hoy es el cuarto dia y sigo sin respuesta. Otra cosa mala que tienen es que para repuestos y aftermarket hay muy poco o casi todo esta agotado.

I purchased a new FMS Cessna 182 Skylane 1.5 m. It is a lovely plane I will admit, However, upon opening the factory sealed box and proceeding through an inventory finding everything in the box I proceeded to assemble the aircraft only to find that the wing strut support on the left wing was different from the right side and did not fit the plane. (Part No. FMSET110) After trying to reach your support line noted on the customer service card (which no longer works) I read your warranty policy on third party purchases. I must say I was appalled to find you voided the warranty if a plane is not purchased through you directly. Luckily, I contacted Amazon (A reputable company unlike yours) and they contacted the company that sold the plane. They have promised to send a replacement strut. Bully for them. I am eternally grateful. You however will remain on the do not buy from list into perpetuity. I will never buy and FMS product again and I generally buy a plane or drone a month. Furthermore, you will be my first topic of conversation at every flying club meeting.

Bought a Camel Trophy 1/24 Land Rover for my son's Christmas and initially all was well, he loved it and it performed as expected. Beginning of February it just stopped working so done some research and decided it was the battery. FMS offer a 90 day warranty but as the battery pack is only £8 I decided just to buy a replacement - I am certain the battery was treated as it should be as my son is very particular with his RC cars but for £8 wasn't about to make a fuss. However, there are no batteries in stock in the UK and every alternative I could find wouldn't arrive before the warranty expired. As I wasn't entirely sure it was the battery causing the problem I contacted FMS. They diagnosed it remotely as the battery too and offered me a partial refund to cover the cost. All well and good but as stated I couldn't be sure it was the battery and by the time I received a replacement the warranty would be out, at which time I was pretty sure FMS would wash their hands of the issue. So I pushed for a repair or replacement but as they're based in China this wasn't something they could offer (they said) so I asked for a full refund. Again they sent me a link to a replacement battery but once again it wouldn't arrive before the warranty expired so I refused their offer and asked for repair, replacement or refund. Initially they were very responsive but have not replied to me since my last e-mail on 18th February

Inquired about pin on front landing that bends and breaks easily. Customer service responded to first email but never heard from them again about a solution.

Parts went missing in my previous order, a propeller and wing hold down, tried to contact FMS multiple times and no response

Truck does not bind to remote properly- instructions to are terrible & seem to be written using AI. They are Not very clear & (I have 4 1:5 rigs, even a roven- made in China well) and on two occasions took off in the neighborhood AND THROTTLE WOULD NOT POWER OFF. Traxxas rigs are perfect .Do not operate this near young children. I sent back for a replacement on the 14th -NO RESPONSE

shipping great price Awesome but the truck had lots of loose screws the wheels all 4 are stripped out somebody used super glue to hold wheels together took me 2.5 hours to get apart wheels are ow junk not tires the rims so it's been sitting sin e until I get new ones I emailed company no response until now ver bad business I've spent alot of money in the past with fms I'm doubting I spend any more of my $ No quality control I'm guessing .

I received the pack from China the one peice I didn't realize had a Crack in it and when I ass3mbled it , it broke into 3 peices and I emailed a few times regarding this and someone said that the peice would be sent to me from China but I've emailed a few times since trying g to find out if it had been sent out or evena tracking number but with no response ! I don't know what to do should I return the whole unit for a return and order it again or are they going to send me the peice ? Noone is responding to me !