Folsom BikeReviews of folsombike.com

They did a great job cleaning up and truing wheels on a 1978 Nishiki Olympic 10 speed, preserving the original steel rims and completing an overall tuneup. Great Job

Overall great service except getting back to me when I called requesting a manager call back about a problem with the bike. I never received a call back from anyone including a manager fir more than a week. I had to physically go to the store, make an appointment to service my bike. Otherwise would have given 5 stars.

I have a few bikes which have been serviced by Folsom Bike and really enjoy their staff! They are the best!

Excellent customer service!

Very happy with my new bike and the assistance that I received in deciding which bike to get.

Excellent service!!! Always helpful and supportive!!

Great attention to my requests and inquiries.

I actually had great experience a few years ago when Folsom Bike fixed my bike after a wreck so I didn't hesitate to refer them when a friend was looking to buy a bike. Not only did they give him a veteran discount of either 20 or 25%, they also gave him a water bottle cage, water bottle, repair kit, saddle bag and tire pump. I was excited to go to Folsom Bike after hearing about my friends purchase experience when I went to purchase my own bike. I was greatly disappointed. Not only did they not even give me the 10% discount they were offering the previous day when I first stopped by at the start of my search, they didn't give me any of the items they gave my friend, not even a water bottle. They scratched the handlebars when installing my new grips I purchased and the seat height was wrong so I had to stop by another bike shop to adjust my seat height.