Mick
Posted
UPDATE – October 20, 2026: REFUND RECEIVED
Fairness works both ways, so I want to acknowledge that FXSVPS has now issued a full refund, which I have successfully received via PayPal. Credit where credit is due: FXSVPS ultimately did the right thing. I just wish they had done it from the beginning. Positive: Full refund received through PayPal. Their final responses were professional and constructive. They acknowledged my suggestions for improving their cancellation process. Negative: Unnecessarily confusing double-confirmation cancellation process. Multiple support tickets and repeated emails were required to resolve a simple refund.


