May M.
Posted
Terrible
Terrible. I ordered item. Then had to cancel it due to delivery issues. The. I tried to reapply and was declined. Make no sense. Will never order from them again

Great
438 reviews
Gage Diamonds is Chicago's premier retailer of engagement rings, wedding bands, fine jewelry, and designer watches. Buy now and pay over 12-24 months with 100% no-credit-needed financing through LendFirm. Apply today and get approved in less than 24 hours. All you need is a valid bank account in good standing and direct deposit.
Gage Diamonds (gagediamonds.com) has 438 customer reviews on Consumer Courier, with an average rating of 4.4 out of 5.
Showing 42 reviews with 1 star · Clear filters
May M.
Posted
Terrible. I ordered item. Then had to cancel it due to delivery issues. The. I tried to reapply and was declined. Make no sense. Will never order from them again
FRANK
Posted
The items ordered were not worth the amount I paid, which was astronomical for average jewelry. The Company claims the jewelry is made to order, but the items I received were nothing exceptional.
Joel T.
Posted
I have been waiting for my purchase for a month now and they haven’t even shipped it yet so please avoid this company
customer
Posted
I placed my order on May 2nd, 2025 and sent an email to inquire when will my ring ship, to this day I have not gotten a response, but they took a payment on the loan. The company should give let you know when my ring will ship.
customer
Posted
I am absolutely appalled at the service I received from Gage. I was working with their director of sales the last few weeks (Frankie), who is in all the TikTok promotions. While working together I paid a memo to view two diamonds in person, and received the confirmation details However, due to tariffs Frankie then came back stating that they cannot honor their terms, and the only way to proceed would be for my to buy the stone outright without viewing. In addition, I would not be allowed to return Granted, I work in the supply chain industry and monitor the tariff regulations on a daily basis, which were given a 90 day extension I simply expressed my concern stating I felt that is not right, and would have no problem purchasing the stone I want to view, but if it is not what it seems, then I have the right to return From there, I received an email from their COO (David McCoy) informing me that they have reimbursed my memo, and will not be working with me As you can imagine, I was extremely taken back that the incompetent leaders at Gage would make a mistake, and then send me this email at 6pm when they close, ultimately running from the situation. Not to mention, when we first started working with Frankie. She sent over some diamonds that we loved. I put a deposit on them and Gage got back to us a couple of days later saying they got sold. Not only did they got our hopes up but the continuation of unprofessionalism that was displayed throughout the whole process was shocking. Especially coming from the Chief Operating Officer himself. I just want to bring to light at how this un-trustworthy place operates, so nobody had to experience what I went just went through moments ago.
customer
Posted
Ordered a 14k yellow gold ring. Parts of the ring show silver.
Heather Bowen/Brian P.
Posted
No customer service contact info only by email not even guaranteed it's real diamonds. I was told there was supposed to be a GIA certificate in with it and there's not. God have mercy on your soul if it's fake
Response from Gage Diamonds· Jan 10, 2025
Hi Heather, We checked on your order, and it appears that you ordered a wedding ring. For wedding rings, we typically do not provide certifications unless they are specifically requested at the time of purchase.
Lakeisha H.
Posted
My ring came with no center stone