Tina J.
Posted
Great Customer Service/Support
I received a quick response from Cheeky and they were already on top of the issue! They quickly solved the issue and my mouth piece was on the way. Thanks cheeky!

Average
340 reviews
Cheeky is listed under Personal Care.
Cheeky (getcheeky.com) has 340 customer reviews on Consumer Courier, with an average rating of 3.9 out of 5.
340 approved reviews, newest moderated first
Tina J.
Posted
I received a quick response from Cheeky and they were already on top of the issue! They quickly solved the issue and my mouth piece was on the way. Thanks cheeky!
Jenna V.
Posted
They were quick to respond to my concern and offered a solution just as fast!
Consumer
Posted
Uncomfortable night guard. Terrible customer service. When you reach out, they come back after 2 weeks saying they're sorry and will exchange your night guard for you, but no one reaches out. Then they ask for the order number and get back after another 2 weeks. After checking via email, they charge you for your new expression kit because of their 30-day policy. Unbelievably frustrating! I wish they'd improve their communication and support.
Response from Cheeky· Dec 5, 2025
Hi! We are terribly sorry for the experience you have been having. Please can you provide me with your order number and we will get this resolved for you ASAP. (Our impression kit is free 100% of the time, we most definitely did not charge you for a new kit).
Tammy G.
Posted
Cheeky has wonderful customer service. I am on the 6 month subscription and they were able to help make sure my next order was updated to allow it to be sent out immediately
Heather M.
Posted
Love the product! Customer service is top notch too!
Ashley
Posted
I have been using Cheeky nightguards for a couple of years. I like that they are not as bulky as the ones from the dentist. Recently I had a subscription order charge and ship but never received the nightguard in the mail. When I finally realized I should have replaced my nightguard, I reached out to Cheeky and they quickly sent a new one without charging me again. I really appreciate this kind of trust and customer service!
Felisa Noemi Q.
Posted
Excelente gracias
Response from Cheeky· Nov 26, 2025
Hi Felisa, we are glad you liked our service! Please could you update your review as it looks like you may have accidentally given us one star.
Howard W.
Posted
I've had good luck with the Cheeky support people. They've gotten right back to me whenever I contact them for help. Very happy with them.