CheekyReviews of getcheeky.com

I needed to postpone my shipment bc of a temporary address change. Customer service was very accommodating. Much appreciated. Nice to work with.

When my credit card expired they went out of their way to contact me.

I ordered an impression kit from Cheeky a month ago. At first it was my mistake that I gave the wrong address. They corrected the address and offered a one time forgiveness to resend the kit to the correct address. However the kit was incomplete as I didn’t receive the total kit, no return envelope. When I tried to get a human customer service representative I was told they have none. All my correspondence had been my Ken the AI !! If you want to speak to a real person, don’t use this company! As of now I’m still waiting for my kit to arrive. Again this company is only operated by AI!! It’s very difficult and stressful dealing with this situation. I’m feeling very stressed and sorry I that I used this company. Please don’t make the same mistake as I did, if you value human correspondence

Quick response and service.

It took 4 months to get the first night guard as they have horrible service. It is cheap and flimsy. None of the subscription refills ever fit and there's no customer service at all. They simply do not care about customers at all. Just a horrible company with apparently no quality control or management whatsoever.

Awful scammers. Never sent retainers and never refunded my order. They have multiple return policies with vague wording to weisle out of refunds.

Christian was super helpful and most importantly incredibly quick to reply. Nothing more annoying than shooting an email off and receiving a response hours or even a full day later. Not with Christian, he responded immediately and took care of my issue. Nicely done Cheeky team.

I haven't received my guards at this point, but the support I have received has been very timely and professional. Looking forward to receiving the guards, and if the quality of the guards matches their support, I will be doubly impressed.