Deborah A.
Posted
Notion detected the issue and notified…
Notion detected the issue and notified me. It told me what to do to fix the problem and after a couple clicks, the order was complete. The part I needed arrived in a few days. Very easy!

Great
532 reviews
Protect what you love with Notion. Monitor your home, apartment, vacation property, or small business with a single sensor, no matter where you are.
Notion (getnotion.com) has 532 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.
532 approved reviews, newest moderated first
Deborah A.
Posted
Notion detected the issue and notified me. It told me what to do to fix the problem and after a couple clicks, the order was complete. The part I needed arrived in a few days. Very easy!
John J.
Posted
System doesn't work that well. My front door reading is off even with the magnets
Response from Notion· Oct 1, 2021
Hi John, Sorry for the trouble with your Notion system! Our team will be happy to help. We will be in touch with a direct message to offer some specific troubleshooting steps. In the meantime I recommend re-syncing the task on your door sensor. In the app click on the door task>"Settings">"Sync Task" and follow the prompts. Make sure that the sensor is within 3 inches of the magnet when the door closes, and the sensor should move away from the magnet when the door opens. We look forward to working with you! Best, Julian @ Notion
Ahmed S.
Posted
Could be more compatible and interoperable. I used SmartThings and need to use IFTTT to bridge it. It would be great if the sensors directly worked with it.
Response from Notion· Sep 28, 2021
Hi Ahmed, Thanks for your feedback! I'm glad to hear you're having a positive experience with the system, and your feedback is very helpful for us as we prioritize future developments. I'll be sure to forward your comments to our team for review. Best, Julian @ Notion
Collette F.
Posted
Ordered the wrong sensors and Notion staff helped set me straight, return the incorrect product and reorder the proper sensors. Thanks
Response from Notion· Sep 22, 2021
Hi Collette, Thanks for your review! I'm glad that we were able to sort out the issue with your order. If there's anything that would improve your experience to make your review 5 stars, please let me know and I'll be happy to forward your feedback along to our team.
Chris D.
Posted
I emailed Notion, thinking it was another company, asking for assistance. Carissa in Notion's Customer Service replied to my email and still helped me by providing a link to the correct company's tech support and even provided a link to Notion's tech support page, just in case. They provided great customer service to a person who is not even a paying customer. If I ever need any kind of monitoring system I am definitely purchasing from Notion, purely based on this one interaction.
Anikol
Posted
Like the simplicity and versatility-app, bridge, single sensor type-many applications. Impressed with stability of connection, quality of materials, attention to details.
Karen M.
Posted
good customer service, I had a billing issue and she was persistent to find out the answer help that I needed.
Millie L.
Posted
This tool IS my brain. Couldn't live without it!!!