Chris E.
Posted
I was able to get the 0% rate
I was able to get the 0% rate, when they were using Citizens Pay. Amazing if you can get the 0% rate. I hear with affirm it's a lot harder to get the 0% rate.

Excellent
428 reviews
Hi 👋 We’re Upgraded!The easiest, most affordable way to get the latest MacBook with low monthly payments, AppleCare+ protection, and an option to upgrade every two years.How does it work?We spread the cost of a brand-new MacBook and AppleCare+ over 36 months:After 24 payments, you can upgrade to a new MacBook, or keep paying all 36 months to own your device outright.How does upgrading work? After 24 payments, pick your new MacBook. We’ll ship it to you. Transfer your data from the old device to the new. Return your old MacBook in our prepaid box. Once we confirm it’s in good shape, we cancel your last 12 payments and start you on a new set of 36.What if I don’t want to upgrade?No problem! Just complete all 36 payments and the MacBook is yours.Why choose upgraded?Some folks want the convenience of upgrades on autopilot, some just want low monthly payments. We're happy to have you either way.How do I get started? Head on over to our site! The first step of checkout is a pre-qualification with no impact to your credit score. See your exact monthly payment before committing.Who’s the lender?Affirm handles the lending side. We picked them because they make things easy to understand and easy to manage—just like we aim to do. Also, they have no late fees and no hard credit checks. So good.Why did you start Upgraded?Because we wanted a MacBook Upgrade Program for years, but no one was building it!We’re a team of designers, developers, and creators. Like you, the devices we use make us more capable, more creative. Superhuman. We believe choosing the right tech should be exciting, not complicated. It should fit your needs, your workflow, and your budget. No confusing financing. No trade-in headaches. Just a better way to own the right device -- whether new, used, or refurbished.We don’t have the perfect system yet, but we’re building it.Honestly, we see a massive opportunity to create a better kind of consumer electronics retailer. One that speaks clearly, treats customers w
Upgraded (getupgraded.com) has 428 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
428 approved reviews, newest moderated first
Chris E.
Posted
I was able to get the 0% rate, when they were using Citizens Pay. Amazing if you can get the 0% rate. I hear with affirm it's a lot harder to get the 0% rate.
MR ROBERT C.
Posted
I ordered a custom spec MacBook Air. I checked toward the expected shipping date, and customer service was fantastic. Whoever answers Upgraded's emails is one of the most delightful people in customer service. This person was informative, proactive, and humorous. My MacBook Air arrived before Christmas, and I cannot be pleased more with the entire process.
Michael
Posted
Great service with great customer support!
Justin
Posted
Happy so far. No surprises and exactly how I hoped and expected the experience to be.
Claude
Posted
Great communication And a great buying experience
Alexander
Posted
I was worried for a while that this company wasn’t legit but I received my order as promised. There was a slight delay because I ordered on thanksgiving, but customer service was very helpful and went above and beyond to make the experience right.
Response from Upgraded· Dec 18, 2025
Appreciate the great review, Alexander! Thank you for your patience.
Anthony
Posted
Easy and straight-forward. Fast shipping!
Michael
Posted
No communication on order status. Took way longer to ship than competitors.
Response from Upgraded· Dec 15, 2025
Very sorry about this, Michael! We've been having sporadic delays since Black Friday. We should have at least been communicating with you. Will check on how we dropped the ball there and send you an email. Appreciate your review and very happy to have you as a customer. Thank you for giving us a shot!