GlideReviews of glideapps.com

Simplicity and community. Whenever I was stuck in my project it was very easy to reach out for help

Buena experiencia

Love the platform ! Seems like they are always trying to improve

Super pleased. I was able to develop a fully functioning app within 1 day. Glide has a stuning UI and is easy to navigate. They still lack some features and have a ways to go, but certainly great for quick MVP's.

I would really like to give Glideapps 5 stars. It takes a little while to get the gist of it but once you do the tech is amazing. The singular problem is support!! 1) I originally bought a template that I had to move between domains due to the Google verification process. No probs pretty straightforward. Done it hundreds of times across other platforms. In the Glide post payment process the template got well lost. And instead of helping resolve the issue their response was to blame the vendor. Despite the fact the purchase was undertaken on their platform. Once I cleared that up and they agreed that they were responsible they were in fact useless as they did nothing. Choosing instead to stick their heads in the sand and ignore me. Leaving it to the vendor of the template to be kind enough to resolve their problem by sending me the template. 2) Roll on a week+. Following direct support advice I migrated my template to a new account and followed their directions to the letter. Ensuring I removing all external permissions within the Glide environment. So when the old domain expired and my google sheet with ALL my hard work was was deleted I was pissed. And supports reaction? "Glide's back end can not delete a Google Sheet, and never has been able to delete a sheet. You can replace the link to a Google sheet in an existing app by going to Settings>>Data Data Sources and select the 3 dot menu. You have to make sure that the sheet that you select has the exact same sheets and columns that the original one had. Google does retain deleted sheets for a period of time so you should be able to recover the Google Sheet. I suggest you work with Seth as he is the one who set you up with the app outside of the Template store process." What I've come to expect from Glide Support 1) In response I sent them a link to Google sheets message stating the sheet had been deleted. Wrong! Support response - nothing! 2) You would expect a quick workaround would be to export data from the CMS and just reattach file to template, right? I tried, the naming conventions on tabs have been changed and who knows what else. So I asked support to confirm. Support response - nothing. 3) Finally the Glide support playbook 101 - blame the vendor again "I suggest you work with Seth as he is the one who set you up with the app outside of the Template store process" date 17th July Really, that's not exactly true is it? From Glide support: "Sorry we haven't replied sooner. There's an issue with some templates, and our engineering team is working on it." 5th July. As a result of the crap I went through to get my template. Showing 100% Glide's responsibility "Sorry about my previous message, based on the PDF attached I assumed it was a purchase in XXXXX vs ours. I see that you've purchased the template in Glide." 2nd July - showing 100% Glide's responsibility Finally, lets not forget that the only reason the vendor sent me the template in the first place is because your platform failings which you have clearly confirmed. Your support is beyond clueless and so to blame him now for your failings is to my mind beyond outrageous!!!! Great platform - support are clearly on VERY powerful medication. EDIT I would like to add lazy as F*** to the list of reviews for Glide app. Found the problem. Asked community support for a fix, who pointed me back to support with a resolution. Asked support if they could follow the resolution as outlined by the certified community support staff. Response? dead air Well FU2!