Gym SourceReviews of gymsource.com

Bought some equipment from them for my new gym and inmediatly regretted it!! Not only did the products I purchased arrived late but with missing pieces. Would not recommend.

L'escroquerie a un nouveau nom gym source

I do not say many more for this company but i am not happy with his service. You can also read more reviews which one mention below.

Either the wrong machine was delivered or the delivery men set it up incorrectly; they left and told us to 'call service'; repair man who came out a week later was very nice & knowledgeable but couldn't fix it, another part needed, and each time another part was required and had to be ordered; did receive a call from someone high up in the chain (finally), told him at this point, I wanted a new machine or he could come and get this one, I feel that the machine is compromised and I don't want it and he assured me that they will get me a brand new one, hope he is able to honor that.

they delivered and set up, but one piece not working and 1 piece missing a piece. Technician came back, but can't fix, still not working. waiting for our 3rd appointment for repairs on equipment no one has used yet. Frustrating.

Sales and delivery guys were helpful but I called to report that I have no instructions or warranty information. This is inexcusable. There has been no follow-up for my complaint.

I purchased interlock flooring and a slam ball and both transactions resulted in issues for me. 1. When I went to pick my flooring up from the warehouse they had informed me that all of my order wasn't present. It had to be arranged a week later for the remainder of my order to be delivered to my house. 2. It took 2months for a slam ball I purchased to come in. (Found out way late in the waking period that the balls were in back order). Having been a manager in customer service before, this should have been communicated up front to allow the customer to make the decision on buying this item there. I was also told that the ball was in at one point, and when my wife arrived to pick the ball up for me it ended up not being the ball I ordered. (They loaned me the ball (not a slam ball) until mine came in (it had been a month at this point). I ended up having to drive to Tysons and pick the Ball up (very far drive for me). I could've had one ordered and delivered to my house for all the frustration caused. As a trainer and owner of a newer business I won't use this store again for any of my gyms needs.

Installed 2/18/16. One non-critical missing part. "Will be back to install missing part next week." Several calls to inquire what's going on... Service tech finally arrives 5/3/16. Nice guy; wrong part. More calls... Service tech returns 5/16/16. Fixed. Good service tech; derelict office staff.