Hazel HealthReviews of hazel.co

Terrible follow through. Now my daughter won’t see a therapist. We went through three counselors before finding one and at the end of our 8th session, we never heard from anyone again until now. Very disappointing.

Overall, experience did not seem to be conducive to child's management of presenting symptoms. I understand this therapy is a short term course but the kid really did not learn anything, use skills, or acknowledge/process deeper emotions. Sessions consisted of watching videos. There was no challenging of how to deal with negative thoughts. I did not observe much practice of skills. Practitioner was paid for essentially letting videos do the work. Further, there were some sessions that were 15 minutes or less and insurance was billed the same amount. How does that work? Also the school district was to cover these sessions but money was taken from our personal insurance's HealthFund. Im so confused about why, as we were told there would be no cost to us.

My son was very impressed with the services and wishes he could get another service

Concept is good. Unhappy with the lack of follow up and follow through on what was promised.

Gave my daughter a great intro into how therapy can be helpful and supported her through a tough time. Very relatable and kind therapists.

The sessions were very short, Not what I was expecting and did not meet needs of my son or myself

Deanna was wonderful. The only drawback to this RIDE state program within the schools is that there is no avenue for kids to continue with the same provider long-term. I didn't realize how difficult this would be for my child. He's still quite sad and frequently mentions how he will never see her again. They did their best to transition him to long-term treatment, but he's mourning the loss of that relationship. I wish I had thought that through more/realized what an impact it would have on him. We know the program was short-term, but again, didn't realize the impact. It was very effective, except that it ended.

This was my kids first experience with therapy and it really helped her. There was some scheduling issues that created confusion, but once we spoke with someone they were always fabulous and knowledgeable.