Hazel Health is the nation's #1 health care provider for K-12 students. We partner with school districts to deliver high-quality physical and mental health care services, supporting students through every stage of growing up.
Hazel Health (hazel.co) has 507 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
Also known as
hazel.co
Website
hazel.co
Category
Mental Health
Listed on Consumer Courier
2026
About these reviews
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
I had an appointment for my child. I was having trouble logging in to the video meeting and called to let them know. They then CANCELLED my appointment as soon as I got off the phone with them. Absolutely ridiculous to have to reschedule after having issues with access. I don't have the time off of work to mess around like this!
Response from Hazel Health· Jun 23, 2025
Hi, we appreciate your feedback and are committed to providing the best patient care. Due to federal regulations and Hazel policy, complaints cannot be addressed online. If this complaint has not been resolved yet by our team, please give us a call at 1-800-764-2935. Thank you.
LA
Larissa
Posted
Special thanks to Ms. Swan
Special thanks to Ms. Swan for her amazing work and support!
CU
customer
Posted
Always meeting on time and friendly…
Always meeting on time and friendly staffs.
CU
customer
Posted
Muy buena atención
Muy buena atención
KR
Kristin R.
Posted
You get what you pay for.
We were quite disappointed with our experience with Hazel Health. It took around two months for my daughter to be seen by a therapist - our school counselor had told us it would be just a matter of days, so this delay was drastically different from our expectations.
When scheduling appointments, I was sent an email at 7 pm, offering us a time slot, after we finished dinner and I was getting ready to write back and accept the appointment, I was told it had already been given to someone else. When I asked why it was reassigned so quickly, I was told that I should reapply for therapy next year if my daughter still needed it.
When my daughter finally met with a therapist, her biggest and most consistent feedback was that “she seemed really tired.” My daughter didn’t feel like she could open up because it felt like her problems were bothering the therapist. The therapist’s energy was so low, my daughter felt like she “couldn’t handle big emotions.”
I appreciate that this is a free program for children, but it’s marketed to school counselors as being much more efficient and beneficial than it actually is. I’m grateful we didn’t have to pay out of pocket, but I would love for our district to explore other telehealth options - there have to be better ones out there.
The program’s mission is wonderful. The execution, unfortunately, is quite poor.
Response from Hazel Health· Jun 23, 2025
Hi Kristin, we appreciate your feedback and are committed to providing the best patient care. Due to federal regulations and Hazel policy, complaints cannot be addressed online. If this complaint has not been resolved yet by our team, please give us a call at 1-800-764-2935. Thank you.
CU
customer
Posted
It was easy and convenient for our…
It was easy and convenient for our daughter. Thank you.
IC
Isaiah Carrothers my S.
Posted
Very pleased
My son experience was very good. He learned how to express his self and control his emotions. This service was such a big help my son and our family. He's doing soo much better. Hazel health is very good. He felt like he was important. I thank you soo much.
