Vladan G.
Posted
Never received order
Never received order. Scam and took money form us.
Bad
75 reviews
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Hazel Harper (hazelharper.com) has 75 customer reviews on Consumer Courier, with an average rating of 1.0 out of 5.
75 approved reviews, newest moderated first
Vladan G.
Posted
Never received order. Scam and took money form us.
Jerrilyn S.
Posted
Ordered the waxing kit in early august. Nothing arrived in late September. Sent numerous emails but no response. Definitely a scam do not order from here!!
Customer carol C.
Posted
this company is a big fraud. paid for a LUMI projector and 3 months later, it still hasn't arrived. they haven't answered 3 emails or my numerous inquiries via their website form and their phone is no longer in service. i've cancelled the payment through my credit card company. AVOID ORDERING ANYTHING FROM THEM. and if it looks cool on social media - know that it's a fraud!
Dean H.
Posted
Item didn't arrive, contacted the company and they ignored me, I had to get a refund via paypal. AVOID
Lucy L.
Posted
Scam merchants. I made an order the beginning of May, was informed the next day it had been dispatched, 6 weeks later no sign of product and tracking details don't work. Contact company for update to be fobbed off that item was still in transit. Another 4 weeks pass and still no sign, I ask the company for a refund as I have not received product, their response was that as the item had been dispatched a refund would not be possible unless I returned the item (difficult to do as I'd never received it in the first place!). Luckily I paid through Paypal, I raised a dispute and a couple of weeks later (Hazel Harper never responded to the claim) I received a full refund courtesy of Paypal. Avoid at all costs!!
Lizzi K.
Posted
THE WEBSITE IS A SCAM! I ordered a product for around roughly $30 and it has been over 4 months and I did not receive product. I do not know if this is related or not but shortly after ordering from this website an attempted £1500 was hacked from my bank account. Luckily the money wasn't taken as the withdraws were pending. They are not very good at replying to emails either despite me addressing the issues above all they said in recent email 12 days ago was "We already contacted the shipping company and they said that your order was held at customs and we are now in contact with them. Once your order is released in customs, your order will arrive within a week. So we are asking if you can still give us 1-2 weeks for us to deliver your order." Well if product is not received within the next 2 days I will be contacting my banks fraud department and discuss with them this website - as 4 months is ridiculous time to wait for a small product.
Sara C.
Posted
This company is a scam I purchased 2 items months ago and have not received them their number listed on the site is not in service and they are not replying to emails.
Steve N.
Posted
Disgraceful and appalling customer service! I have sent over 15 email trying to get the product I purchased back in March 2017 - They don't give a SHI-T about their customers and makeup LIES constantly. So.... Deal Hasel Harper, I hope the refund that I was entitled to for $16.98 USD that you had no intention of getting back to me was worth it.