Hello AlphaReviews of helloalpha.com

Convenient and confidential!

Very good services offered and professional help provided. Only issue I have had is when my prescription expires, website becomes difficult to navigate for setting a new appointment.

Quick response

I've been using Alpha Medical for two years now specifically for my mental health medication and I couldn't be happier. It's really difficult to come to terms with having a mental health disorder, and even more difficult to ask for help. Alpha Medical has made it super easy for me to continue with my medication, adjust the medication as necessary, and check in with doctors and nurses who are genuinely there to help me. I have recommended Alpha to at least 3 friends who have all benefitted from the mental health assistance. I could not recommend Alpha Medical more and am so grateful to this organization.

I have been using Alpha for almost a year. I waited to review to ensure that my review was accurate. I use Alpha for my mental health and birth control. Both are remarkably easy. I had previously seen a psychiatrist, however during that pandemic was a bit lazy remembering to refill my prescriptions. Fortunately, I am in healthcare myself and knew to taper. That being said, as well as my birth control, I have a provider that insists on seeing me yearly to renew my prescription regardless of the fact my Pap is due every three years. It’s very inconvenient especially because I travel for a living. Alpha has been a life saver. It’s easy to use and incredibly reliable.

I have had such a great experience so far with Alpha. I have gotten my medication in a timely manner.

Will be hard to ever go in to a doctor again. So easy and convenient

Update I was contacted the next day about this review, just a $10 off next visit, nothing regarding to my original issue until about issue. This morning so got a message that they can’t transfer my prescription which was never the issue. They never even looked at my messages. I cannot get my prescription because there is a hold on it, need clearance from the doctor at hello alpha. They have been trying to get ahold of this company for weeks and and now told me they will cancel my order. I messaged back and I’m assuming I’ll here back in another week from this company. So now I’ll be 3 weeks without my prescription. For the love of god please call Optum Rx back!!! Last month went great but I had my follow up appointment was 9/08 and I’ve yet to get my prescription. The pharmacy can’t get ahold of them and neither can I. I see that their site says messages are responded to within 72 hours but it’s over over 120 hours and still no response. This is my last month.