Elizabeth T.
Posted
I’ve had a great experience so far
I’ve had a great experience so far! No issues at all and the delivery is seamless.

Great
6,611 reviews
Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Consumer Courier, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
Elizabeth T.
Posted
I’ve had a great experience so far! No issues at all and the delivery is seamless.
Kari
Posted
Great service and support.
Melissa P.
Posted
The initial usage was amazing. I had already ordered birth control in a panic because I had a pregnancy scare... because I had done this in a panic; I couldn't remember the site I got it from, or if it was an automatic refill... so I scoured the internet... and ordered more from this one before I ran out. It turns out that it was an automatic refill. Now I don't need it from here. My problem is that I can't figure out how to cancel. I need help with this please.
Response from Hello Alpha· Sep 29, 2022
Hi Melissa Porey, thanks for writing in. Our care team will be reaching out to you in your Alpha patient dashboard regarding this: app.helloalpha.com/messages Please do not hesitate to message us if you have any additional questions or concerns.Thank you!
Carly
Posted
Process was very easy, but shipping was delayed. Took almost 2 weeks to get a prescription.
Brenda R.
Posted
I just love Alpha, I use them for my birth control and they're amazing. Open communication all the way through delivery. They're wonderful and I can't wait to try my new prescription since they adjusted it for me.
Kristine
Posted
'Mix up with my medication left me with no med for over a week. This was very frustrating
Amy
Posted
I get 3 different prescriptions from Alpha and am very pleased with my experience.
Katrina
Posted
Paid for a membership by accident and sent them message 5 days ago so they could cancel it and just schedule a visit without membership. This was Thursday last week today is Wednesday and I have not heard anything from them. You can't get anyone on the phone or response to message thru your account. I will not be using this company I can't imagine how long it would take to get appts scheduled and paperwork needed for authorization and prescriptions. I'm sure they are overwhelmed and understaffed with the recent TikTok craze for weight loss meds but I will be taking my business else where, a friend uses sequence and within 48 hours had her visit ans prescription filled.
Response from Hello Alpha· Sep 28, 2022
Hi Katrina, thanks for reaching out! Unfortunately we have not been able to locate your Alpha account; if you would, please send us a message in your messaging portal: app.helloalpha.com/messages Our care team will be able to assist you from there. Please let us know if you have any questions. Thank you!