Great
6,611 reviews
Hello AlphaYour doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Consumer Courier, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
customer
Posted
Excellent care and response time! I highly recommend!
Response from Hello Alpha· May 6, 2024
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
Posted
Excellent, service the entire organization exemplifies the true meaning of teamwork, dedication, and commitment to its members.
Response from Hello Alpha· May 6, 2024
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
Posted
I was prescribed a medicine on 4/18 and still have not received it. Disappointed with the help on getting the PA.
Response from Hello Alpha· May 6, 2024
Hello! Thank you for bringing this to our attention. If you haven’t yet, please message your support team through our secure patient portal. This is to protect your privacy and ensure your care is safe and effective. Be sure to choose the corresponding thread for your condition or visit. At Alpha, it’s our mission to provide each patient with high-quality, personalized care, and we assure you that our team will address your concerns. We appreciate your patience and understanding.
customer
Posted
Beem working with hello alpha since January 2023. Never had an issue. Always helpful
Response from Hello Alpha· May 6, 2024
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
Posted
Very slow to respond holding up the process
Response from Hello Alpha· May 1, 2024
Hello! Thank you for bringing this to our attention. If you haven’t yet, please message your support team through our secure patient portal. This is to protect your privacy and ensure your care is safe and effective. At Alpha, it’s our mission to provide each patient with high-quality, personalized care, and we assure you that our team will address your concerns. We appreciate your patience and understanding.
MrsWSI
Posted
Hello Alpha is trustworthy, affordable healthcare at your fingertips. I have nothing but wonderful things to say about Hello Alpha. In years of going to the doctor I hadn’t felt so comfortable or confident in where my medication is currently.
Response from Hello Alpha· May 1, 2024
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
Posted
Very thorough and care about your needs.
Response from Hello Alpha· Apr 29, 2024
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Heidi S.
Posted
Hello Alpha has made getting medical care very easy. I always recommend Hello Alpha for all online medical needs. My provider always responds back quickly. They have also been great at getting prior authorizations approved.
Response from Hello Alpha· Apr 29, 2024
Hi Heidi! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
