customer
Posted
I paid the membership fee only to be…
I paid the membership fee only to be denied what I needed. It was a waste of time and money.
Response from Hello Alpha· Oct 19, 2023
Hello! Thank you for bringing this to our attention. If you haven’t yet, please message your support team through our secure patient portal. This is to protect your privacy and ensure your care is safe and effective. Be sure to choose the corresponding thread for your condition or visit. At Alpha, it’s our mission to provide each patient with high-quality, personalized care, and we assure you that our team will address your concerns. We appreciate your patience and understanding.



