Great
6,611 reviews
Hello AlphaYour doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Consumer Courier, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
customer
Posted
Far from judgmental. They actually listen and put your best interest in place.
Response from Hello Alpha· Sep 18, 2023
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Dolapo A.
Posted
My doctor was absolutely amazing, extremely attentive and responded to all my needs extremely quickly
Response from Hello Alpha· Sep 14, 2023
Hi Dolapo! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Julie
Posted
Horrible customer service. Was looking for Mounjarou and didn't realize it would be $1500. As soon as I saw that I cancelled (1 day after joining) and was told I could not get a refund for the $49 membership even though it was one day later.
Response from Hello Alpha· Sep 14, 2023
Hi Julie! Thank you for bringing this to our attention. If you haven’t yet, please message your support team through our secure patient portal. This is to protect your privacy and ensure your care is safe and effective. Be sure to choose the corresponding thread for your condition or visit. At Alpha, it’s our mission to provide each patient with high-quality, personalized care, and we assure you that our team will address your concerns. We appreciate your patience and understanding.
Kathy B.
Posted
Excellent customer service
Response from Hello Alpha· Sep 14, 2023
Hi Kathy! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
Posted
I had a great couple of experiences
Response from Hello Alpha· Sep 14, 2023
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
Posted
extremely Delayed shipping process, basically a dropshipper.
Response from Hello Alpha· Sep 12, 2023
Hello! Thank you for bringing this to our attention. If you haven’t yet, please message your support team through our secure patient portal. This is to protect your privacy and ensure your care is safe and effective. Be sure to choose the corresponding thread for your condition or visit. At Alpha, it’s our mission to provide each patient with high-quality, personalized care, and we assure you that our team will address your concerns. We appreciate your patience and understanding.
Allyson
Posted
Very easy process. Very user friendly. The nurse practitioner asked me questions that made me/my treatment/my needs feel like a priority.
Response from Hello Alpha· Sep 12, 2023
Hi Allyson! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Alyssa
Posted
Fast, easy, informative. Felt safe using the app.
Response from Hello Alpha· Sep 12, 2023
Hi Alyssa! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
