HOLT is a multi-national hospitality brand specializing in luxury accommodation for every type of traveler. All of our offerings are fully furnished and serviced with the 21st century traveler in mind. Enjoy around-the-clock service from our Guest Experience team and lean on us for all of your travel needs. Here at HOLT, we treat you as our guests from the first moment you message us until you return to visit us again!
HOLT (helloholt.com) has 303 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
Also known as
helloholt.com
Website
helloholt.com
Category
Accommodation & Lodging
Listed on Consumer Courier
2026
About these reviews
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
Terrible experiencia con este establecimiento. Cancelé una reservación de manera verbal debido a cargos extra injustificados, pero aun así realizaron un cargo a mi tarjeta sin mi consentimiento. Al revisar comentarios en otras plataformas, descubrí que no soy la única persona que ha tenido malas experiencias con este lugar. Fue un 'robo silencioso' que detecté al revisar mi estado de cuenta. No recomendaría tratar con ellos bajo ninguna circunstancia.
SG
Seth G.
Posted
This apartment was absolutely…
This apartment was absolutely incredible. It was spotlessly clean, beautifully designed, and incredibly spacious, offering a true sense of luxury. Every detail was thoughtfully considered, making it one of the best places I’ve ever stayed. The atmosphere was both elegant and comfortable, perfect for a relaxing getaway. I wouldn’t hesitate to stay here again and highly recommend it to anyone looking for a top-tier experience.
AS
Allison S.
Posted
Truly a trusted source for…
Truly a trusted source for accommodations and local recommendations
VM
Vali M.
Posted
How I got scammed by HOLT Europe
I don’t usually write reviews, but my experience with Holt Europe/Oaxaca left me no choice. I booked an apartment in Bucharest for three weeks through Airbnb. Due to a change in my schedule, I wanted to cancel within 24 hours of booking, even though I knew their refund policy stated I wasn’t eligible for a refund.
I reached out to them hoping for a reasonable solution, and they initially told me they’d be open to refunding for any dates they managed to rebook after I canceled. They even offered a partial refund of €500. However, just 7 hours after I agreed to the offer, they withdrew it, citing Airbnb's strict policy, which made no sense given their earlier messages.
After canceling, I kept an eye on the booking calendar, and the apartment was rented for many of the dates I originally booked. Despite this, they refused to provide any refund, saying refunds were entirely at their discretion.
I followed up multiple times and was promised that management was “reviewing the case.” It’s now been weeks, and I still haven’t received a refund or a clear resolution. This experience has been incredibly frustrating, and I’m shocked that such behavior can go unchecked on Airbnb.
Response from HOLT· Oct 29, 2025
Vali, you booked a non-refundable reservation, and received a 10% discount for making that type of booking. Non-refundable bookings are non-refundable.
SP
Samuel P.
Posted
Very nice host on Airbnb
They are very nice host on Airbnb. I had a very good stay at their new Airbnb in Cismigiu Park, Bucharest. I would trust them again anytime.
JS
jorge S.
Posted
My stay in San Miguel de Allende was…
My stay in San Miguel de Allende was amazing. HOLT's team is great and very profesional in every way. I would definitely stay with them again. :)
SV
Sandra Virginia M.
Posted
Departamento de lujo en nuevo vallarta
Excelente lugar! Hermoso departamento con vistas increíbles, tenía lo necesario y más para disfrutar de unas vacaciones, la cocina muy bien equipada, todas las habitaciones con pantalla, el aire acondicionado Excelente, el condominio exclusivo y con hermosas zonas para relajarse, la piscina cálida y limpia, tuvimos la atención del equipo Holt 24/7 muy amables en todo momento, sin duda regresariamos mi familia disfruto mucho
RM
Raquel Montoya I.
Posted
La ubiacion es genial!
La ubiacion es genial!! En el casco viejo, pero en una calle muy tranquila. El apartamento está nuevo y con mucho detalle decorado y amueblado. Tiene todo lo q puedas necesitar