HelloMD has been a leading digital healthcare platform for medical cannabis patients since 2015. We provide easy, convenient access to medical marijuana doctors for medical cannabis recommendations, product and advice and more.If for any reason you are denied, you get your money back!
HelloMD (hellomd.com) has 11,102 customer reviews on Consumer Courier, with an average rating of 4.9 out of 5.
Also known as
hellomd.com
Website
hellomd.com
Category
Health Equipment
Location
San Francisco, California
Listed on Consumer Courier
2026
About these reviews
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
Excellent doctor, application process needs minor improvements
I wrote a review before and somehow it got deleted so if this posts twice then... forgive me. I had a pleasant experience with the doctor, particularly because they referred to me by my preferred name as specified in my description of my condition. This brings me to the crux of my problem with your application process, which seems to be a purely technological one. The application does not differentiate between assigned sex and gender. I am transgender, so all of my legal documents list my assigned sex. The lack of options forced me to label myself as the wrong gender, and to fix that I had to mention my actual gender, pronouns, and preferred name in a field that was not intended for that purpose. All ya'll need to do is make some minor changes to your application that would allow people to select assigned sex and gender as separate responses and include a field for preferred name. I know it seems like all I am doing is complaining, but I truly did appreciate the quality of the services I received. I just have a goal to make things more inclusive and comfortable for all patients in the future :)
DD
David D.
Posted
Very nice people
Very nice people, great response time. Easy to use site.
LY
Lynn
Posted
Highly recommend
Highly recommend! Professional, fast, easy, and comfortable. My Dr was very knowledgeable and ready to answer all my questions! I will definitely be using Hello MD in the future!
MS
Malfred S.
Posted
And that Aint Michael Jackson Bad
And that Aint Michael Jackson Bad. U dont even get a ⭐. It shud be a mud face instead.
We will see if u keep this posted. HellMD. Oops i mean helloMD. Took my money out my account on 3/30/18. They thank me for being a sucker. And would not respond to me for 4our days. I begged them on e-mail to please call me. Or e-mail me, so i can speak to an online Doctor. They refused to call me or e-mail me. So on 4/2/18. I wrote. Your company is treating me like a dope feen. Why should i have to go on the streets in order to get my medical medicine? This is some sort of Malpractice. Within 5ive minutes some Bart Fart oops i mean Bart smart had some gal call me, and connected me on line to some wack Doctor. His house was a mess in the back ground, kids screaming in the back ground, i could not even understand the damn questions. It added to my stress. Finally we got through the torturing conference. Days later Crying Ryan from Hell MD. E-mailed me, and said because of my anger & complaints twards their negligence & behavior, they are gonna turn off my cannabis card. ( Cold Cancel It)
My response was " Booo Whooo, please Mr.mann, please dont pull the plug on me.
I is sooo sorry for expressing yo fraud and yo contempt towards me. Eyezz so sorry,
crying Ryan & Bart Fart; For yall treating me as ah dope feen. Instead of ah cannabis patient. I report yall to Better Business Bureau,
OK?? And i take yo punk assets to court and get my 7500 for Emotional Stress, Breach of Contract, And for Malpractice.
Thank you everyone for reading this. I hope this doesn't upset you. Yet i have been a patient for 15 years. Who in the hell do they think they are? Stepping in this Bizwax, and not following through in a timely healthy manner? I aint tha one Son.
I will post my victory by Sept 2018 of my winning. Yes Iam still seeing my psychiatrist.
I already Won.😌 Suspence Out.
And remember Kids. Nothing beats a failure but ah Try....🎈🇺🇸
Response from HelloMD· Jul 17, 2018
Hey Malfred,
We’re very sorry to hear that your experience with HelloMD was unpleasant. Looking back at all of the emails you sent, we replied back within a matter of minutes, as well as one of our Customer Service members called to get you connected with one of our doctors.
After you were approved, we received emails from you that were both threatening and insulting directed towards the Customer Service team. As a result of these emails, we invalidated your recommendation and issued a refund.
At HelloMD, we strive to provide world class customer service to all patients through live chat, emails, and over the phone. We do understand that we may have some patients that are not always satisfied, but we do what we can to ensure satisfaction. We wish you the best and hope that you were able to find another telehealth service that was able provide you with what you needed.
Sincerely,
Ryan
SP
Sharon P.
Posted
Omg...these people are awesome...got…
Omg...these people are awesome...got everything taken care of online and the staff and doctor are fantastic. If you are doubting this site...don't! I promise you I was not trusting at first, but everything was very professional and made my first time experience the best and I will be coming back.😀👍👍
LJ
Lauren J.
Posted
Worst experience of my life Doctor…
Worst experience of my life Doctor refused to listen kept saying I was calling for insomnia when I wasn't. Dr. Richard Kim does not care to actually listen and comprehend what you are saying. He totally disregards what you have to say and makes up his own tall tale. I would never recommend this service to anyone. UNPROFESSIONAL.