HERO Defense Systems LLCReviews of heroselfdefense.com

Response from HERO Defense Systems LLC· Nov 25, 2025

Thanks so much for the review!

Response from HERO Defense Systems LLC· Nov 25, 2025

Thanks for the feedback! Let us know if you have any questions :)

Response from HERO Defense Systems LLC· Nov 25, 2025

You're welcome, and thank you for the kind words

Response from HERO Defense Systems LLC· Nov 18, 2025

Thanks so much for the feedback!

Response from HERO Defense Systems LLC· Nov 18, 2025

Thanks so much for taking the time to share your thoughts with us. We've paused our BluntForce cartridge while we work on improvements to the product. Rest assured we have not forgotten our HERO 2020 customers in states where projectiles are prohibited. We are also working on some new and exciting HERO 2020 cartridge options for these states. Stay tuned, we'll be reaching out to all our customer with updates on these products as they become available.

Response from HERO Defense Systems LLC· Nov 10, 2025

Appreciate your feedback, and we're so happy to hear you and your wife are being proactive about personal safety!

Response from HERO Defense Systems LLC· Nov 7, 2025

Thanks for the feedback!

Response from HERO Defense Systems LLC· Nov 7, 2025

Hi there, sorry to hear you've had trouble getting a hold of us! Please be sure to check your spam messages for an email reply from us. We'll also try reaching out again in case the last message didn't come through. Regarding the price, you ordered 15 days prior to the sale's start (Nov 4). Unfortunately this is outside the range we're able to honor sales prices. We appreciate your feedback, and will also reply with this information via email.