Poor
45 reviews
HomeGuide is listed under Craftsman.
HomeGuide (homeguide.com) has 45 customer reviews on Consumer Courier, with an average rating of 2.5 out of 5.
45 approved reviews, newest moderated first
Douglas C P.
Posted
I sent a letter to HomeGuide yesterday. I hired Spencer off of your list to take down an old satellite dish, and paid him, but he couldn't finish and needed to come back. Never did!!! I've sent him several text asking when he's going to return but haven't heard anything back.
Statewide Renovations, C.
Posted
Complete and total scam! wrong numbers, disconnected numbers, fake addresses. They steal!
Timberly Y.
Posted
I need a refund I didn't get what was promised to me and they took money and gave no services the clients was not accurate.
Tony R.
Posted
Home Guide is a scam, they send leads that are false. I received 2 leads and non is real, in the leads they send the phone number of the client, but when I call, they never answer, or the phone is disconnected. Be aware, do not trust this company.
Sury M.
Posted
SCAM LEADS DON'T SIGN UP AS A CONTRACTOR. We got charge $600 in leads and all the phone numbers where disconnected and none went through. Some addresses are non existent. We have used homeguide and it used to work the beginning of the year but idk what happened. I noticed in the past 3 months it's been total scam. Beware
Grime Stoppers S.
Posted
Home Guide is a company, like Home Advisor, that somehow just started popping up in my inbox with "TRUSTED" leads to help me expand my profits. First of all, I never signed up with Home Guide. They bought my information from Home Advisor/Angie's List, except what they thought they could do is set up a profile using my public information then DEFAULT my profile to automatically charge me for leads they deemed "ideal", whether I actually spoke with the prospect or not Once, I was given a lead that I actually accepted, only to be given a phone number to someone who never answered or called me back, simply texted "I'll call you back". I was charged for that lead even though I never heard back from them! Home Guide, do better. If I walked into people's homes and snatched $50 off every customers dresser, I'd be out of work. Why aren't you?
Steven F.
Posted
Terrible system. Leads are not real. They are still charging me for bogus leads. One address for Denver says "123 Sesime St." Obviously doesnt know how to spell Sesame St. TOTAL SCAM DO NOT SUBSCRIBE AS A CONTRACTOR
TNR
Posted
HomeGuide advocates for unverified contractors and allows the so-call "pros" to use bogus reviews. We got scammed by a cabinet maker that HomeGuide listed as 5 stars. When we researched deeper, the vendor has multiple liens and lawsuits already filed against them for the same things they did to us! Stay away from HomeGuise, do not believe their reviews, and definitely do not engage with Alexander Grey Custom Cabinets. They are liars cheats and frauds.
