Home Title LockReviews of hometitlelock.com

We signed on to the service for our home, providing the requested credit card information. We have adjacent land-only properties which they did add additional services for, for an additional fee for each listed property. We asked for our account number so we could pre-pay for the services to ensure continuous service even if a credit card had to be hot carded for fraud. They provided that. We sent pre-payments each month, to that account number from our bank bill pay service for every property service, in sum. After several months, we found Home Title Lock was not only receiving the bank cheques, for our account, but also concurrently billing our credit card (their services aren't cheap). I inquired as to why they were doing this. The person indicating her name as Gigi DID NOT address the problem. Even considering only the credit card billings, not the additional amounts sent by bank bill pay cheque, no payment was due, which even they acknowledged but they insisted a new payment method, without addressing my concerns about double payments at all. What did they do with all the bank cheques they received? No word. Just demands for a new payment method. My subsequent demands to terminate the account, in light of the double payments they were receiving, only resulted in more demands for a new payment method. After threatening to report them for fraud, a different lady at least terminated the account. It is for that reason, and that reason only, we gave them 2 stars instead of just one. I was that happy to distance my family from this service which may still turn out to be a fraud. We're still watching for the bank bill pay cheques to be negotiated. In light of the times of service they provided and the credit card funds they received, I think we have a provable fraud case if they decide to negotiate the bank bill pay cheques, for additional un-earned funds, which we haven't seen them do yet. In summary, we were not happy with: 1. Being forced to change our password. 2. Accepting bill pay bank cheques in payment for services, while not posting them to our account AND continuing to bill our credit card. 3. Refusing to close the account on demand. 4. Not addressing to our concerns as to why the were still billing our credit card after receiving bank bill pay cheques in advance for services. 5. Demanding a new payment type when no payment was due, even considering just the credit card amounts they received (not including the bank bill pay cheques we sent them).

Cancelled 9/29/2025. Have written confirmation. Just received credit card bill and the charged me $179.00. You can not trust them. Total ripoff. Follow-up. Called them. They acknowledged receipt of on line cancellation, but had charged anyway. They cancelled over phone and gave credit. Raised rating from 1-Star to 2. Still was a time consuming hassle.