HotelReservations.comReviews of hotelreservations.com

The website was clear and the reservation steps were excellent.

I have never used this site before, but it was as easy as one, two, three!

Called the gentlemen lied to me that he was only way that I could book with this motel. Then I booked the wrong dated the motel said if I would have booked through them easy fix but then I had to call where I booked they said sorry no changes because I didn't call back before 10pm that day, after holding for 30 min the sales rep came back on said they would refund and book different night so then I got transferred again the Sales rep had a hard time getting information in the computer lost it one time started over had give information over again. Still haven't seen the refund in my account and its been 7days.

Call was handled very well. I wanted a room at Best Western in Mackinaw City, Michigan. They were booked up. The male operator referred me to a nearby motel knowing full well that we wanted a pet friendly motel. Guess what........the new motel would not take pets. What do you think they said when I asked for a refund?

I called up Hampton's 800 number to reserve a room. The agent was very helpful in obtaining a room. The wait time was short. She found the best rate available. She was very helpful.

I was pleasantly surprised to learn that you accept pets and the room was fresh and clean and beautifully decorated - not what we sometimes encounter when traveling with a pet. We even got a delicious cookie delivered to our door! We ate breakfast in the restaurant and the food was excellent. I would definitely stay again if I am in the area and am delighted to recommend!

Made a mistake using this site for Hol Inn Express. Room rate quoted was $100. Priced turned out to be $130. No mention of $30 service fee. Was screwed by this site.

This is the first time I reserved a room with this company. When speaking with the representative I was quoted $149.00 for my one night stay at the Hampton Inn. Upon inquiring if this was the AAA price, I was quickly told yes. This was not the case I found out later. I paid a total of $167.92 with the taxes. When checking out today, I discovered that if I had reserved directly with the Hampton Inn, I would have paid a total of $136.78 with the taxes which is a difference of $31.14. In the future, I will deal directly with the Hampton Inn.