Health ProductsReviews of hpfystores.com

They lied to me about everything. Took my money, never answered ANY of my messages or emails, did not even schedule in a timely fashion, my order was in process for over 5 days and they still could not tell me when it would ship. Called them and person could not tell me but wait another 7 to 10 more days for it to process! So I cancelled the order entirely... and they promised an email confirmation of the cancellation which I have not seen yet.

Ordered two bras. Never shipped. No contact telling me they cannot ship. When I called they said I have to order something else. I asked for credit and never received it. After 3 weeks of that my card company gave me a credit, but the company did not. And they were still taking orders on their website for an item the company stopped making.

Product received weeks late. Called to return. Manish said I would get an email 3-5 days. Nothing. Now they don't answer the phone. I called several time, no answer. If you click on the link it takes you to a page that says they are a scam.

I ordered an item on Sept. 10, 2024. it is now Oct. 7th. 2024. When i hadn't received it after about two weeks i called customer service and was told it could not be shipped at all. i asked for a refund. They said i would be notified by email when i could expect my money being put back into my account. I have seen nothing. About a week ago my account was defrauded. It may have been HPFY for all i know.

Can't give a zero. Horrible experience. Tried to order off their sister website Damozelle (recent cancer s/p mastectomy) program did not go to the order party. Called these people. Rather fresh on the phone. OK I"m trying to order on line products I need to look like a 'normal' woman. Products didn't fit, tried to return. got a substitute, rec'd instructions to return one, not the 2 products. No refund, to record of return & still have one product that never could return, just this morning got a message no returns after 90 days, started this in May it's 10/4. They are in USA - need to be SHUT DOWN!

this is the worst internet service that I have ever delt with , I ordered products that some I've yet to recieve you call them and all they have are excuses very bad company. I've called them five times and still waiting on my full purchase. calling bbb next after this report

the site and order states 5 to 7 days. That is a bald faced lie. This "scam" site should be shut down and RUN OUT of America.. Still haven't got My items after TWO weeks !!!!!!!!!!!

I placed an order on 3/18/22. The company stated I would receive the item within 5-7 working days.They also stated they would send me an email when the order shipped. Since this item was for wound care and I did not receive any notification of shipment I called the company on 3/25/22. One of the selections on their phone tree was to check on a prior order. When that line rang and no one one answered a recording came on stating the line was unavailable and VM could not receive messages. I then called back and chose the selection that said ‘to place an order’. Of course that line was answered by a lady who called herself Tammy only after I asked for her name prior to hanging up. Anyway she checked on my order saying the small warehouse they deal with did not have the item in stock. I explained to her that I was already out 1 week from healing and I wanted the order canceled and my credit card credited back. She then said she canceled the order and I should have the money refunded within a week because it had to go to Administration first. To make a long story short lo and behold I get an email that same afternoon stating my order had shipped. DO NOT deal with this company. Their customer service is non- existent once you place your order and they don’t follow up until you decide to cancel and then suddenly your order ships. I’ve yet to receive the item and from what I’ve read they substitute items that aren’t what you ordered just so they don’t have to refund your money. I’m going to report them to the BBB for this company’s deceptive practices and strongly suggest to the BBB how on earth they could give this company a B+ rating!!