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It’s better now.
There has been a delay in receiving the paperwork I was told would be sent within three days, based on the doctor’s guidance. I’ve completed both payments, and I want to acknowledge that my initial appointment was handled with care and compassion, which I truly appreciated. Update: I received my paperwork. It appears paper work is usually sent around Friday.
Response from HealthSource Medical Associates· Aug 4, 2025
We sincerely apologize for any delays you may have encountered. Due to a recent surge in requests, Dr. Sartin has been working diligently to manage the increased volume while ensuring that each case receives the careful attention it deserves. We understand how important timely submissions are and truly regret any inconvenience this may have caused. Your feedback is valuable to us and it helps us identify areas for improvement and continue to grow. Thank you for your patience and for taking the time to share your experience.