Great
776 reviews
HypericeOur mission is simple - to help everyone on Earth move better, live better and be better. Whether you’re an elite athlete or an individual who is simply looking for solutions to combat the impact of daily life, our suite of innovative products are here to help you unlock the best version of yourself.Founded in 2011, our innovative products have been used by the world’s best athletes and consumers in over 60 countries throughout the globe. We’ve built a brand that has helped define an entire category and is well positioned to carry the space forward for many years to come.
Hyperice (hyperice.com) has 776 customer reviews on Consumer Courier, with an average rating of 4.4 out of 5.
Showing 631 reviews with 5 stars · Clear filters
Katey Dell G.
Posted
Great customer service! They were easy to reach and resolved my issue with respect and efficiency. I love the Hypervolt+, it is saving my hands and my patients love it too. I will be adding the hypersphere next.
Valerie K.
Posted
Their customer service is excellent!
Sean F.
Posted
I had a significant delay in shipping. Their customer service reps are first class. It is awesome to know you will deal with people who care and go above and beyond to make things right.
Kenneth M.
Posted
It is a superior device and I have develop a unique skill set to relieve pain and discomfort many older athletes experience from being active. I'm an exercise physiologist. It's a worthy investment to my practice.
Kayla S.
Posted
Very cool group of people! They take the time to answers your questions and needs! Very professional all around!
Seth
Posted
The Hyperice team was very helpful with my questions, and they got everything done very efficiently! The person I had was very kind, and always answered my questions. They have the best customer service that I have had to work with!
Don T.
Posted
Matt was friendly, empathetic, professional - even with over 20 years in customer service myself, I can offer no critique or advice for improvement. He quickly and effortlessly walked me through some easy troubleshooting steps on my wife's HyperSphere. When this proved insufficient to solve my problem, he then guided me through the purchase of an extended warranty, RMA creation and shipping arrangements in minutes. At no point did Matt seem unsure or lacking in knowledge, nor did he once talk down to me. This is the first time in my life that I can honestly say I am completely and totally satisfied with my support experience.
DWinner
Posted
Best product hands down. Other more expensive companies can not compare to this muscle therapy device.
