BP
Posted
Great Customer Service
Great customer service. Responsive, quick to trouble-shoot with solutions. Happy customer!

Great
776 reviews
Our mission is simple - to help everyone on Earth move better, live better and be better. Whether you’re an elite athlete or an individual who is simply looking for solutions to combat the impact of daily life, our suite of innovative products are here to help you unlock the best version of yourself.Founded in 2011, our innovative products have been used by the world’s best athletes and consumers in over 60 countries throughout the globe. We’ve built a brand that has helped define an entire category and is well positioned to carry the space forward for many years to come.
Hyperice (hyperice.com) has 776 customer reviews on Consumer Courier, with an average rating of 4.4 out of 5.
Showing 631 reviews with 5 stars · Clear filters
BP
Posted
Great customer service. Responsive, quick to trouble-shoot with solutions. Happy customer!
Cameron B.
Posted
Device broke but was still within warranty and the company was quick to respond with a replacement. No need to shipping model back made it even easier. Great customer serrvice
Josiah M.
Posted
My warrenty expired on an old device I had that stopped working after 5 years, so they offered me the newest model at half the price!
Michael
Posted
I contacted Hyperice with questions about products that I purchased. I got a return email and phone call promptly with information that I needed. I purchased the Normatec Go calf massagers and the battery life was somewhat odd so I contacted them about it. I sent the pair back and in a short time frame they sent out a new pair. I really wasn't looking for a new pair, just had questions about the battery life. I am very happy with the customer service that I received
Axel S.
Posted
Really impressed with their products and support. Definitely recommend Hyperice over theragun everyday
Brian A.
Posted
From end to end, Hyperice customer service was extraordinary! Quick and responsive, clear and easy to communicate with, and made sure that the issue was understood and resolved timely hassle free! Thank YOU! Brian
Miles J.
Posted
Their customer service was prompt, friendly, and solved my issue satisfactorily.
charles D.
Posted
They were helpful in resolving a technical problem that I had with a device. Very quick to reply and very helpful. Thank you.