Great
61 reviews
Identity GroupManufacturers of signs, visual décor, and office products that identify brands, spaces, and individuals.
Identity Group (identitygroup.com) has 61 customer reviews on Consumer Courier, with an average rating of 4.4 out of 5.
61 approved reviews, newest moderated first
ASI A.
Posted
We really like working with Identity. Great product. Lead times can be long.
Response from Identity Group· Nov 24, 2019
Hi, there. Thank you so much for taking the time to write us a review. We're glad that you've enjoyed working with Identity Group, but disappointed to hear that your lead times have been longer than expected. We're working to improve this so that customers like you can have a better experience working with our team!
1ST FORMS & S.
Posted
I wish you would return to your old practice of sending us samples when requested.
Response from Identity Group· Nov 24, 2019
Hello - Thank you so much for your honest review. We're sorry to hear that you're disappointed with Identity Group. We're constantly reviewing how we do business here based on feedback from customers like you. I'm going to send your feedback to our business leaders.
LAUREL PRINTING & A.
Posted
you have always helped me out with the orders, they are correct and done with a quick turn around nothing to complain about
Response from Identity Group· Nov 18, 2019
Thank you so much for your kind words!
ARROW SIGN C.
Posted
Easy to work with and excellent customer service
Response from Identity Group· Nov 15, 2019
Thanks so much for the positive review! Your review is going to help others make the best decision possible when searching for signs.
CALLAWAY G.
Posted
Easy format for ordering products. Thank you!
Response from Identity Group· Nov 15, 2019
Hi, Lori! We know our clients are busy, so we try to make ordering our products as easy as possible - we're glad that this was your experience with us. Thank you for your review.
SIGN SOLUTIONS L.
Posted
Always super easy to work with, efficient and the product perfect! The communication is excellent and my customers are always super happy. I have been using Identity Group for many years and will continue to do so!
Response from Identity Group· Nov 15, 2019
Alison - Thank you for your kind words. We appreciate your business and look forward to working with you and your team again.
BUSINESS TECHNIQUES, I.
Posted
We really appreciate the personal service when needed. Customer service, estimating and prepress have all been friendly and helpful. Great turnaround and print quality!
Response from Identity Group· Nov 15, 2019
Hi, Tim! We appreciate you taking the time to write us a review. We're happy to hear that you've had such a positive experience with our team.
Matt
Posted
Everything was great! Very fast turnaround.
Response from Identity Group· Nov 15, 2019
Hi Matt - We appreciate your feedback! We're happy to hear that you had such a good experience working with our team. We look forward to working with you again.
