Inspire HardwareReviews of inspirehardware.com

Response from Inspire Hardware· Apr 19, 2023

That sounds great, if you have photos, we'd love to see them! Thanks for working with us for your recent project!

Response from Inspire Hardware· Apr 19, 2023

As we responded to your other review, thank you for making us aware of the missing item via this review. We're glad we were able to connect and resolve the issue by providing a refund for the missing item. We have several methods to contact our customer support team, and we are using this as an opportunity to ensure we further optimize our contact options on our site.

Response from Inspire Hardware· Apr 19, 2023

Thanks so much for your kind words and sharing your experience. We believe in fast fulfillment and we do our best in this process to ensure that your hardware arrives in pristine condition.

Response from Inspire Hardware· Apr 19, 2023

Thank you for noting this for us. Unfortunately some of our pieces require extra padding so they are not damaged in transit. Our packing tape, boxes, tissue paper, packing peanuts are all compostable, recyclable or biodegradable materials. We hope to move to all packaging materials being earth friendly in the future.

Response from Inspire Hardware· Apr 19, 2023

Thank you for sharing your experience with others!

Response from Inspire Hardware· Apr 19, 2023

Thanks so much for your comments. We believe taking care of our customers is super important, customer care is unbelievably important when buying things online. Thank you for sharing your experience!

Response from Inspire Hardware· Apr 19, 2023

Many thanks for sharing your experience with our products and packaging!

Response from Inspire Hardware· Apr 19, 2023

Thanks for sharing your experience. We understand the difficulties of ordering across currencies, and we always want to make sure our customers are comfortable with the process. Thanks for reaching out to us and letting us assist you!