Insulation4USReviews of insulation4us.com

Be very very cautious of this company. They advertise products they don’t sell then add additional shipping fees after you agree to terms. I’m still trying to get a refund after several days.

I ordered eight bags of insulation in May. Four bags arrived a month later after I called twice to follow up and I have yet to received the other four. I’ve asked for a refund. Every time I called customer service they would just tell me that a sales rep would call me back. The sales rep never called me back and when I called sales they were always busy. I would get emails saying they were contacting the supplier but there was never any follow up. I will not use this company or their other branches ever again.

Sales team cancelled the order because of conflicting delivery times. The order was placed when all products were showing online "in stock" however, nothing is ever in stock and the wait time was months out . . . . I told the girl FROM TEXAS not going to work as I am leaving and it took her two weeks to cancel the order and then it takes another 7-14 days for the company to process the refund. WHAT!!!!! they like to use your money for whatever purposes. Then when you call the Customer service - you cannot understand a word they say . . . . accent is very heavy either from India/Pakistan. So then you are in limbo until they issue a refund - some have good experiences me it was stressful and not good - still waiting for REFUND. Timeline - order 4-10 cancelled by me (written) 4-15 and 4-22 (finally company cancelled order) refund . . . . . . .still waiting

Highly knowledgeable staff who guided me in selecting the right products, when I was uncertain about my requirements

Bought about 1,000 sq ft of insulation rolls for the attic. No updates after initial acknowledgement of the order. I asked online about 10 days later and was told I would get an update. I didn't so I asked again in 15 days. No update so I cancelled the order. I was then told they were out of stock. They took my payment immediately.

I needed insulation for my basement and was getting gouged. I4US had what i needed for a fraction of the cost and delivered it to my home for a song. Representative Patricia was amazing and kept me informed throughout. Can't recommend Insulation4US highly enough !