Marie
Posted
This is definitely a BUYER BEWARE!
I attended the initial talk basically because I wanted to see Barbara Corcoran on Feb 19, 2019. But she basically did a twenty minute overview of her life in real estate and a little about Shark Tank (at the very end so I needed to stay if I wanted to hear her). I wasn't expecting the talk on attending the 3 day stock work shop but when they said that I'd get a full rebate of my tuition if I followed their rules, I decided what the heck, I've always wanted to learn more about the stock market. The workshop was good but felt pressured and belittled when their sales people began to realize that I wasn't interested in spending the $15,000 on the additional training. But I went home, did the work, passed the tests, did all the paper trades and met all the rules. When I finally submitted my paperwork on line, I never received a response. A week later I called their help desk and I was told to wait a few more days. Called back and they said they never received anything from me. Sent to the tuition department, ended up with a voice message. I left a message but no response, I called back and it was determined that the VM was sent to someone that no longer worked there. So finally I talked to someone who did work in that department, she is new and apparently overwhelmed with the work load but she told me to resend everything to her and she would handle it. That was two weeks ago. I've since sent her 3 follow up emails and called always having to leave a VM, never a call back. Today, May 8, I called again to the help desk, who is now going to have her manager contact this gal in the tuition department and get back with me on a status. I feel like I've been duped and was really counting on that tuition refund but I have a feeling that I'll never see it again. PLEASE DON'T TAKE THIS COURSE, OR HAND OVER YOUR $997, YOU WILL REGRET IT FOR SURE!!!
Response from Interactive Trader· May 16, 2019
Marie, Thank you for taking the time to share your feelings about program and the Tuition Reimbursement process. It is hard for me to realize the frustration you must feel. It is not our intention to stonewall or delay any refund when all the criteria for the Tuition Reimbursement has been met. I will reach out to you personally and make sure you are taken care of. I want to assure you that the handling of your account is not typical of our customers experience and I hope you will accept my apology. I look forward to hearing back from you and then seeing where the process broke down.




