Interior HomeScapesReviews of interiorhomescapes.com

Response from Interior HomeScapes· Nov 30, 2018

Thank you for your review!

Response from Interior HomeScapes· Nov 16, 2018

Hi Cydnee, Thank you for your review. We are always making changes so if there is a feature that you found clunky feel free to email [email protected] and they will pass it along to IT. If you need anything else feel free to email us or give us a call at 888.285.3211.

Response from Interior HomeScapes· Nov 16, 2018

Hi Jyoti, Thanks for your review and sorry we missed your call. Our customer service department is available Monday through Friday from 10am - 6pm EST. If for some reason you get the customer service voice message it is because all representative are currently working with other customers. If you leave a message someone will get right back with you or you can send us an email to [email protected] and we are always happy to assist.

Response from Interior HomeScapes· Nov 16, 2018

Hi Jeff, Thank you for your review. We ship items FedEx Home Delivery with signature required to ensure that items make it to the customer and FedEx does not leave them at the wrong location. With Home Delivery, FedEx leaves a slip on your door if you are not available, which can be signed and then they will leave the item the next day when they come by. Home Delivery also includes them attempting the delivery on Saturday as well. If you have any trouble with a delivery however you can give us a call at 888.285.3211 or email [email protected] and we are happy to assist.

Response from Interior HomeScapes· Oct 29, 2018

Hi Alison, Thank you for your review and we are sorry the counter stools you ordered did not work out for you kitchen. It looks like you have already spoken with our returns department about your order via email. Large expensive items like the counter stools you ordered are shipped via freight and delivered white glove free of charge as a courtesy to ensure the item arrives to you in perfect condition and not dumped at your front. With white glove deliveries the delivery is scheduled, the item unpacked and brought into your room of choice, and then the delivery agent takes away any crates, pallets, or large boxes that the item shipped in so you don't have to deal with them. Unfortunately, because there is no packaging material to return the item and the likelihood the item would get damaged on the return shipping if not packaged properly, we do not offer returns on them. We encourage customers to give us a call at 888.285.3211 or send us an email at any point if they have questions as to whether an item is returnable or not our check out the Returns Policy on our website which there is a link to at the bottom of every page. If you have any additional questions feel free to reach out to us directly.