Janel Inc.Reviews of janelonline.com

I have yet to receive my package

Good experience ordering JBC nano tips from Janel. I will be ordering more through them in the future.

nice service

Great service

Like the selection of products and the quick shipping. Had a question and they got back to me in a matter of hours, very satisfied with the purchase. I highly recommend them.

Great price! Fast shipping!

I needed solder for my work,(I restore old brass musical instruments). Janel had what I needed and sent it out very quickly.

I ordered one pair of flush tip cutters for work. I read reviews that stated fast shipping and I really needed these cutters, I was very disappointed when it took almost 2 weeks to get them and it cost $7.25 just for shipping! The cutters I ordered were only $14. That 50% more! But I really needed them quick. After about a week I e-mailed Janel and inquired when I would receive them, it was then they told me they didn't even have the product and they had to order it from their manufacturer. They could have told me that before I ordered! They wanted my order instead of just simply letting me know it was actually out of stock! I had to wait for their manufacturer to send them to them then wait for Janel to send them to me! I will most likely NOT be a repeat customer. The only positive part of ordering from Janel Tools was the quality of the cutters. They were exactly what I wanted and needed. Good, strong product.