Nafisa B.
Posted
Jennai ai charged me USD72 for a…
Jennai ai charged me USD72 for a subscription that I did not do!!! I am not sure what to do to get my money back. They paid back the money into my account after I complained. Thank you

Average
159 reviews
Struggling with research papers or facing writer's block? Meet Jenni AI, your new research & writing companion. Supercharge your writing with Jenni AI's autocomplete, helping you write 10 times faster with auto in-text citations. Loved by over 5 million academics worldwide, Jenni AI is trusted by top universities and businesses for research and writing. From essays to research papers, Jenni AI offers powerful features like paraphrasing, source-based generation, and an AI chat assistant. Customize your writing style, manage your research library, and never write alone again. Start Writing - it's free
Jenni AI (jenni.ai) has 159 customer reviews on Consumer Courier, with an average rating of 3.9 out of 5.
159 approved reviews, newest moderated first
Nafisa B.
Posted
Jennai ai charged me USD72 for a subscription that I did not do!!! I am not sure what to do to get my money back. They paid back the money into my account after I complained. Thank you
Ali H. F.
Posted
Jenni is amazing tool for writing and I highly recommend it if you have an idea need to be a real draft
Shristi J.
Posted
Excellent customer support!
Cevel J.
Posted
Kate was amazing and attentive to meeting my needs! Swift response swift solution. Jenni ai has been the best academic help I’ve had ever!
Elmo G.
Posted
Jenni is a great tool for research boosting. Furthermore the team is quite supportive for the subscription and account management needs.
ANANDA S.
Posted
The service is very helpful and quick to cancel the subscription .🙏☺️👍👍👍👏👏👏👏👏👏👏👏👏
Ioanis V.
Posted
Dangerous for Academic Work Caution is absolutely necessary if you use Jenni AI for academic citations. I used Jenni AI solely for the purpose of adding in-text citations to my completed paper and simultaneously generating the reference list in the required format. I had written the entire paper myself. What I didn't notice initially was the critical flaw: Jenni would silently make unauthorized and devastating changes to my paper, ranging from minor wording tweaks to massively altering or completely deleting full paragraphs (huge chunks of my work), without ever prompting me, informing me, or asking for permission. This resulted in: Many extra hours of work spent meticulously comparing documents and fixing the corrupted and deleted text. Badly graded papers in some cases, due to these extreme and unauthorized changes that compromised the integrity of my original research and arguments. I strongly advise against using this tool for any paper where accuracy and the preservation of your original writing are critical.
Andrew T.
Posted
This review is based on the customer service I received from Kate who answered my query swiftly and effectively. This seems to be increasingly difficult to find! Thank you.