Imogen B W.
Posted
Worst customer service!!!
Worst customer service!! The time spent on hold and the numerous calls to follow up cost our company 12X the cost of the phone. we were not trying to order future.
Excellent
307 reviews
Jive Hosted VoIP is the easiest and most affordable option for your business phone system. Jive’s cloud VoIP service helps thousands of organizations simplify how they manage their phone setup.
Jive Communications (jive.com) has 307 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
Showing 2 reviews with 2 stars · Clear filters
Imogen B W.
Posted
Worst customer service!! The time spent on hold and the numerous calls to follow up cost our company 12X the cost of the phone. we were not trying to order future.
Zigi M.
Posted
I do not like Jive. It is way too expensive. Then I found out that you charge extra for helping me work with this over-complicated system. I do not like the platform. The people have been mostly nice, but that first person that I personally talked to acted so put out that I had questions and needed more guidance than what others may need. I hate most everything about it.
Response from Jive Communications· Oct 18, 2018
Zigi - I am so sorry this has been the experience. We take pride in the experience we provide and when we fall short we hope to identify ways to improve for every case. I've sent a direct email in hopes that we can find ways to improve the experience we hope to provide for your needs.