Excellent
126 reviews
JOHN JULIAJohn Julia is a US-based B-Corp marketplace dedicated to curating well-crafteddesigner brands at the most competitive prices.
JOHN JULIA (johnjulia.com) has 126 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
126 approved reviews, newest moderated first
Lynne
Posted
The tote bag I purchased was perfect. The customer service was exceptional.
Response from JOHN JULIA· Jan 11, 2025
We’re so glad to hear you love your tote bag and had a positive customer service experience, Lynne. Thanks for sharing your feedback! – The John Julia Team
Independent W.
Posted
I was a little skeptical about the incredible prices, however after seeing these reviews, I went ahead and purchased a gift for my husband in early-mid December that was guaranteed to arrive by Christmas Eve at the latest, and I just trusted the universe. I checked every few days to see if the order had shipped, and the status kept steady at “received and being processed” each time. The evening of December 23rd, I see an email from JJ that my order was mysteriously canceled - though I didn’t cancel it. Being the day night Christmas Eve, this put me in a pretty bad spot for my husbands nice Christmas gift (we only do one nice gift each) as 1.) most stores would be closed the next morning, and 2.) we already had Xmas eve plans and I wouldn’t be able to go shopping if I wanted to. I emailed JJ customer care and let them know that the unexpected cancellation was a big inconvenience and I wanted to know if they could provide any insight as to why it was cancelled. While they didn’t exactly give me any answers about the cancellation, they did apologize for the situation putting me in a bind and without hesitation gave me a very generous gift card to make up for the situation. I was able to order a similar gift for my husband— it arrived within 10 days, and is 100% genuine! I didn’t know much about John Julia before, but now I am 100% a customer!
Response from JOHN JULIA· Jan 11, 2025
Thank you for your understanding and for giving us a second chance. We’re thrilled you’re now a loyal customer! – The John Julia Team
Haha F.
Posted
I was very skeptical before purchasing. But this store is legit and have amazing deal! Fast shipping as well!
Response from JOHN JULIA· Jan 11, 2025
We’re so happy you enjoyed the deals and fast shipping! Your trust means everything to us. – The John Julia Team
Sherri Stevens S.
Posted
I wasn't familiar with John Julia and I was leary because the Versace card holder I purchased for Christmas was $100 less than other sellers. I purchased it and then I was nervous because my delivery did ship but was on hold at DHL express in Illinois until the next business day. I did receive it in the time frame expected. Great price and genuinely good product! So Happy!
Response from JOHN JULIA· Jan 11, 2025
Thank you for your patience, Sherri! We’re delighted you loved the price and quality of your purchase. – The John Julia Team
lisa B.
Posted
Fantastic prices on high end merchandise. Fast shipping.
Response from JOHN JULIA· Jan 11, 2025
Thank you, Lia! Your praise for our prices and service means a lot to us. – The John Julia Team
王捷
Posted
I don't know if it is because of Christmas, I have not received a reply to the email. I was just wondering, why is there no newcomer discount for my first purchase? Where can I get a 10% discount coupon?
Response from JOHN JULIA· Jan 2, 2025
Thank you for reaching out about your first purchase! I apologize for any confusion regarding our welcome discount. You can use the code "WELCOME10" at checkout to receive your first order discount. We want to ensure you have the best possible shopping experience with us. If you have any other questions or need further assistance, please don't hesitate to ask.
Eleanor M.
Posted
My order arrived promptly, just as described. The Tory Burch shoes are beautiful and a perfect fit!
Response from JOHN JULIA· Jan 11, 2025
Thanks, Eleanor! We’re thrilled your Tory Burch shoes are a perfect fit. Enjoy your new purchase! – The John Julia Team
Jamboi
Posted
Exectional service.. fast shipping
Response from JOHN JULIA· Jan 11, 2025
Thank you for your review! We’re glad you found our service exceptional and shipping fast. – The John Julia Team
