EmbodyReviews of joinem.co

Response from Embody· Aug 12, 2026

We're sorry to hear about your experience and understand why you're frustrated. We know how disappointing it is to be unable to reach our support team, especially when no one answers the phone and the callback option doesn't return your call as expected. That's not the experience we want for our patients. We're actively improving our communication and support experience to better serve our patients, but it's clear we fell short here. Please reach out to our support team again and ask to speak with a manager so we can review your concerns and help get the assistance you need as quickly as possible.

Response from Embody· Aug 12, 2026

We know how disappointing it is to be waiting on your refill when your next dose is due, especially after paying in advance for a three-month supply. We also understand how frustrating it is to experience delays, long customer service wait times, and communication issues throughout the process. We're actively improving our fulfillment and support experience to better serve our patients, but it's clear we fell short here. Please reach out to our support team again and ask to speak with a manager so we can review your refill, provide an update on your shipment, and help get your treatment back on track as quickly as possible. Thank you for taking the time to share your feedback.

Response from Embody· Aug 12, 2026

We're actively improving our billing, communication, and support experience to better serve our patients, but it's clear we fell short here. Please reach out to our support team again and ask to speak with a manager so we can review your account, your subscription, and your billing concerns to help work toward a resolution as quickly as possible.