Average
10,226 reviews
EmbodyEmbody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Consumer Courier, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
Ashley
Posted
Super easy process, sign up and appointment and everything was extremely easy. Provider was nice and just needed to know a few things. I’m excited to have something to add to my weight loss journey. There was no shaming involved at all.
CF
Posted
Provider was amazing! Communication about steps to get started were very lacking. All communication made it seem like I didn’t need to do anything more but after waiting a week after my account was debited I reached out to support and come to find out I needed to set up a virtual appointment, that was not communicated anywhere in the emails or my portal.
Response from Embody· Aug 27, 2026
Hi CF, thank you for your feedback! We’re glad to hear you had a great experience with your provider, but we sincerely apologize for the lack of clear communication about the steps needed to get started. We understand how frustrating it must have been to wait a week only to learn that an appointment was still needed. We’re always looking for ways to improve and appreciate you bringing this to our attention. Please reach out to us at [email protected] if we can provide any additional assistance. – The Embody Team
Paul L.
Posted
It was a very thorough appointment and covered any and all issues that I had with starting this process with Embody.
Shannon E.
Posted
The PCP listened and answered all my questions and concerns.
Jeannine C.
Posted
Very easy to join
Traci
Posted
Horrible experience. This is the worst customer service I've ever seen. Hold for hours, they never call you back, no where to cancel subscription, can't get any info. PLEASE DONT DO BUSINESS WITH THIS COMPANY.
Response from Embody· Aug 5, 2026
Hi, We're sorry to hear about your experience and understand why you're frustrated. We know how disappointing it is to spend so much time trying to reach support, not receive a callback, and have difficulty finding the information you need to manage your account. That's not the experience we want for our patients. We've continued to strengthen our communication, account management, and support processes, but it's clear we missed the mark here. Please reach out to our support team again and ask to speak with a manager so we can review your concerns, assist with your account, and help bring this to a resolution as quickly as possible. Thank you for taking the time to share your feedback.
Keri P.
Posted
Great customer service and follow up.
Lindsey H.
Posted
Customer service and getting ahold of support has been absolutely god awful however the provider I spoke with today was amazing. I am hoping that the service improves moving forward
Response from Embody· Aug 5, 2026
Thank you for taking the time to share your feedback. We're sorry to hear you've had such a difficult time reaching our support team, but we're glad to hear your experience with your provider was a positive one. We'll be sure to share your kind words with the clinical team. We've continued to strengthen our communication and support processes, but it's clear we missed the mark here. We appreciate your patience and hope your experience continues to improve moving forward. If you need any additional assistance, please reach out to our support team again and ask to speak with a manager so we can help ensure you receive the support you need. Thank you again for sharing your experience.
