Midi HealthReviews of joinmidi.com

Editing my review after correspondence with Midi. Midi has some serious technical issues and very slow customer service with no live human chat or phone call available. I had a telehealth appointment, that was the only option, and the portal crashed my browser. I relaunched and the connection was terrible. My clinician could hear me and see me but her screen was frozen and looked like an AI background. She prescribed me two medications but my appointment summary and prescriptions were not updated until the following day, and only after I sent numerous messages across multiple platforms to get it taken care of. Because there is no live customer service with this company it is extremely slow to get a response which makes me feel really uncomfortable and un-cared for. I felt like my time was not respected. Of course a bad review is the only thing that gets the attention of customer service. Great customer service should be the default, not something I should have to fight for. I've upgraded to two stars but so far I'm still extremely dissatisfied with this company. It's unfortunate that women have to go through so much just to get healthcare.

Midi offers timely and affordable HRT for women seeking help navigating the changes in Menopause. The Doctors have been caring, knowledgeable and eager to help based on my individual concerns and symptoms. The video calls are simple to schedule and very convenient.

First visit….. Provider knowledgeable and straight to the point. Only recommendation would be to not time limit first consult to 30 min to not feel rushed. Even extending an additional 15 min would help. Overall satisfied patient.

I was so excited to meet with a menopause specialist. Unfortunately my PCP was just as unhelpful as the Midi provider I saw. She prescribed the same medication my PCP already has me on. Which apparently is not working or needs to be tweaked because I don't sleep and feel terrible. No labs ordered, nothing. Would not recommend.

Karen Plaisir is an outstanding resource for anyone navigating menopause. Her expertise is clear from the first appointment, and she brings a thoughtful, patient‑centered approach to care. She listens closely, provides clear explanations, and offers practical strategies tailored to individual needs. The convenience of telehealth paired with her warm, approachable style makes each visit seamless and comfortable. I highly recommend her to anyone seeking knowledgeable, compassionate support during menopause.

Being heard when you’re suffering as a women whom is otherwise healthy in the eyes of providers is priceless. I’m tired being told my symptoms are “anxiety”. Thank you MIDI.

Monette and Midi validated my perimenopause journey and are helping me find relief! I'm so thankful for them because I had an awful time getting HRT support locally, even from doctors who were women! I'm so thankful for Monette and Midi!

The care from the Dr. was amazing, she was very attentive to my needs, answered every one of my questions & concerns as well as offering a plethora of suggestions & recommendations. The overall process & procedures, such as the virtual visit, setting up the appointment, etc., was a lot more easier than I thought! 10 out of 10!!