JoinpiperReviews of joinpiper.com

I wanted to love this company but honestly the tirzepitide is not effective at all. I switched companies to this one because of the pricing and beyond not happy. Their customer service is non existent also. I don’t recommend.

I ordered for the compound 15 mg which is the generic brand of zepbound. Because that's what I've been taking since last year. And my dose has been 15 mg since August of last year. I have lost weight, but it's not from this company. My insurance was paying for it, and now I have to come out-of-pocket. And I've been trying all day to try to get someone to talk to me. And I've yet to talk to a person. This is not ideal for me or anyone to have to experience this negligence. And when you're dealing with people and medications and health history and doses, and you would expect someone to immediately reach out to you or message, you email. You call you. Those are things providers will do regardless of where they're practicing.At the point is, is that I am really pissed off right now.And i've heard good things about this website I've yet to talk to a live person just an AI Bot And I'm really starting to get very, very stressed out. Because nobody has messaged me called me. Confirmed my information confirmed my dose, nothing nadata, zip, nothing. And I'm really, really mad, because I did the 3 months they knew how to take the money. But they don't know how to communicate, and you would think you want to communicate with someone. Especially with something that's so integrated With someone's health. Please, if somebody can give me an actual phone number. A live support, please. I've been looking and busting my brains trying to look for a phone number and communicating. Obviously is not reliable on the wannabe. Patient portal, which is a freaking joke. So if somebody can please give me something information, how to talk to someone that's real. Please message me on here, thank you.

There is never anyone to talk to except a robot and she says that this is above her pay grade so she will have someone answer tomorrow. Then they write an answer but you still have questions but they're gone again, sometimes for the weekend. They will never give you a phone number that you can call. Very strange. First order comes quickly. All the rest take forever.

They are not perfect, but they do communicate with me, and so far, I feel good with them. The first dose took a while to get, but it was right at Christmas. My 2nd shipping came right on time. I was concerned about concentration and was able to email back and forth and got all my answers. I feel like they are busy, but they are still there. I have not used another company so cannot compare, but the prices are good, and they are there for you. It just may take patience, but that is OK.

No customer service once they get your money. Once they have your money, it is impossible to talk to a person. There is no phone number to call. You get this AI chat that doesn’t solve the problem. The shipment dates were incorrect, the doses were incorrect and I cannot get it corrected. I do not recommend them.

Do NOT use this company, non existent customer service, cannot be reached, I tried to cancel my account a dozen times, wanted to stop my last shipment over a week prior delivery, I was told the care team would get in contact with me several times! NEVER HAPPENED! no luck! I keep on getting the same email robo answer! I had to block the payment on my credit card! and I’m going to refuse delivery, stay away from this company!!!!!!!🤮🤮🤮🤮🤬🤬🤬

The communication and responsiveness of JoinPiper is abhorrent. Received my prescription refill and it was damaged and warm and one vial hardly is filled. Reached out to support and received no response, reached out to a doctor and the response was to follow up with support. Chat, emails, and no response. No follow up on lacking of increase in dosage, no improvement from taking the TRZ for 3 months and get the response continually, just stay on it and some people take longer to respond. The communication is unacceptable, but they definitely take your money quickly.

Horrible experience with this company! Placed order last week on a Wednesday and got approved the same day. Everything after that went down hill to say the least. My prescription has been sitting at pharmacy for a week and I reached out via chat/email being the only way you can get ahold of this company and was told 2 days ago that my prescription had been filled and was awaiting shipping. Well 2 days has passed and still shows @ pharmacy and I have messaged them several more times just do be ignored. So I am guessing I just got took for $230... atleast I just did 1 month instead of the 3 month or 6 month... I defiently would not recommend this company unless your not worried about having your $$ taken and no product to show for