Candace F.
Posted
Everything I needed was completed and…
Everything I needed was completed and answered in a very timely fashion. Easy to work with.

Excellent
368 reviews
Polly is a modern telehealth platform designed to make care simple, fast, and transparent. We connect patients with licensed providers for personalized treatment plans across weight management, metabolic health, and overall wellness, all from the comfort of home.Our approach is built on clarity and convenience. Pricing is straightforward and all inclusive, covering your provider consultation, prescribed medications when appropriate, and delivery, with no hidden fees or surprise costs. Every treatment plan is determined by a licensed provider based on your individual needs.Polly focuses on a seamless experience from start to finish. Our team remains responsive and available throughout your journey for ongoing support.
JoinPolly (joinpolly.com) has 368 customer reviews on Consumer Courier, with an average rating of 4.9 out of 5.
368 approved reviews, newest moderated first
Candace F.
Posted
Everything I needed was completed and answered in a very timely fashion. Easy to work with.
Amme
Posted
I've been getting tirzepitide from JoinPolly since April 2026. I'm down 40 lbs, which makes me very happy. I've had contact with their customer service twice in that time and have been blown away by how great they always are. They handle my questions quickly and efficiently. I'm happy to be their customer.
Alan C.
Posted
Immediate response. Very welling to help meb
Erica S.
Posted
Quick response and very easy to work with
Gabriela C.
Posted
The Polly team is great. They are very responsive and helpful when it comes to questions. They make the subscription and refill process really easy! I will forever stick with Polly because I know I can expect great customer service, transparency and caring advice from their team.
Stephanie T.
Posted
Very helpful customer service. Very easy subscription.
Nicole G.
Posted
Always great, timely support!!
DJR
Posted
BEWARE of deceptive account charging. This deliberate "dark pattern" in your checkout design, blurs the lines between a medical intake and a sales funnel to make people think they're just filling out a questionnaire for a doctor to review first, while hiding the billing authorization.